Not easy to use Very slow loading. Not intuitive, broken links. I tried to cancel my company subscription, but was unable to and the company took another £500 out of my bank. They refused to refund.

Great program Great program, especially the Pro version. use it in the office, on the phone, all over. Very simple and on site - not cloud based so no one else has your data.

Program just keeps getting worse Program just keeps getting worse, have used it for 25 years. Now I have to pay for a subscription, rather than purchasing the program and updates when necessary. Email keeps dropping and not syncing with contacts, the program freezes and locks up constantly. ACT support has no idea how to fix it. They just keep uninstalling and installing it over and over and losing my data. I responded to the email I got from your team member but have not gotten any phone calls mentioned in your reply. Still waiting for the connection...

The Technical support team is very… The Technical support team is very knowledgeable of the ACT product and have solved each problem quickly. Very important for business. I am pleased with my CRM choice for this reason.

Clear flexible CRM without unnecessary complexity I am an Act! user for decades already. And it is still unbeatable when used in most situations, where complexity often isn't always much of an ally. O yes, I know all about the recent developments in the CRM world. But in my situation I still prefer Act! It has all the flexibility I need and it is very clear, without any unnecessary complexities. So for me, still triple A for Act!