Waste of time and energy Update: As Rewards Network has responded to my review saying the issue was resolved I would like to clarify that it has not been resolved to my satisfaction. I was offered points for one out of five restaurant visits that I have asked about. Ironically, the points I received were for the one where I should not have been eligible as the restaurant in question was marked for delivery only, and not for dine in (odd for a coffee shop, but I acknowledge that was my error). I stand by my negative review of the bait and switch tactics of the enticing point offers that seem near impossible to actually collect, and the lack of customer service, except when I posted negative public reviews after months of trying to get simple answers. I regret spending the time to even comment further, but it speaks to my frustration with this company. I signed up to three different rewards network programs with three different credit cards - the IHG, Hilton, and Marriott dining programs. I tried numerous restaurants that I would not otherwise have gone to, but was happy to try out. However, points never posted. I wrote in using the website forms and did not get replies. After a couple weeks I tried calling customer service to ask about the missing points. And was told to call later. I tried again several more times over the next few months. Although the website says points should post within 10 days I received a different answer each time about why they hadn't and was given different dates for how long it might take (up to six weeks). While the program is free, there is an opportunity cost for not using other programs, like Rakuten, as only one such program can be added to any credit card. To those who get points, congratulations, but I strongly recommend that others considering the program look at better alternatives.

Rewards Network is a great tool for business owners Rewards Network is a great company to be partnered with. We've been working together for over 10 years at our original location and when we decided to open a second location it was a no brainer to partner up with Rewards.Rewards has opened up an entire new market of customers for us. At our waterfront location the customer base is from all over the country thanks to the reach Rewards network has.Customer service is fantastic and honestly we've had the same representatives since day one and for myself long standing relationships is how I've built successful restaurants.

Great staff, great service! Friendly staff. Very helpful email marketing suggestions for promos. Great data given back to help our current marketing.

Over a year with Rewards Network... We have been partners with Rewards Network for over a year. The program set up, account management and reporting have been stress free and easy to maintain. Karri and her team are a pleasure to work with. It has also been very beneficial to our business as they have certainly brought in new customers with their platform.

Love Rewards Network Love the format, love the customer service and all the things Reward Network has offered - we have used them for 5 years and I appreciate that they take loyalty and small business seriously Thank you Rewards Network!!