Jayson Gibson
GBMOZ as a Whole - Amazing MOZ has pretty decent software, but their entire offering is why they get 5 stars. They have a robust community, they offer great content and they offer good software that does an all-around solid job. It is not my only choice and top-choice, but it's part of the software we use and it is certainly worth the cost. Great company overall, their impact on the industry alone deserves 5-stars!
Kristoffer Dahl
NOMozBar is a great SEO tool (browser… MozBar is a great SEO tool (browser extension), even for starters to use the free version. It enables you to check your keyword competition on Google, their websites, Domain and Page authority, spam score, backlinks... Here's a tip for blog writers: having at least one high-authority outbound link in your article is good. You can easily find it with MozBar on Google by typing the keyword (even Wikipedia link is good) and then link to it.
Isaac .
GBI used the free trial then realized I… I used the free trial then realized I didn’t need the service. I forgot to cancel the trial and got pushed into a paid subscription. I reached out to the MOZ team and they were very responsive, very understanding and refunded me promptly which (unfortunately) in this day and age doesn’t always happen. Great look for the MOZ team, they do absolutely care about their customers.
Terrence Nuss
GEExcellent Customer Service I wasn't aware that once the free trial ended, my card would be charged the monthly subscription amount. I was quite surprised when I saw the charge pop up on my phone. I emailed MOZ support and quickly received an email back asking to confirm my details. I was then issued a full refund plus a $50 credit for when I return. They definitely won an eventual customer.
Ali Taha
AUimpossible to cancel free trial The link to cancel my free trial subscription is not functioning properly. I have also sent an email requesting Moz to cancel my subscription manually, but have not received a response. Meanwhile, they have been attempting to direct debit from the credit card account I provided them with every day, even though I have been unable to cancel my subscription due to the broken link and lack of response to my emails.