Loved all the products but had to give… Loved all the products but had to give away the shampoo samples because they had sodium laureth sulfate in them and my hair is dyed and kinky curly so I can’t use that ingredient. Other than that, great products.

10+ years Novex lover💘😝 I've loved Novex products for over 10 years now and I can honestly say they've been almost always great, I say almost because I guess there's specific things for every hair type and some weren't for mine, which is okay. Now, being able to buy directly from the source is a first time for me (which is crazy after 10+ years), but I am so happy I got to do it; the buying process was great, loved the little free samples! And the shipping was fast and reliable. I think I'll always be a Novex fan and a devoted spokeperson (to literally anyone I meet and wants to talk hair) specifically for Blindagem ThermoProtector, I just swear by it, it's superb for me.

Missing items in my package I never receieved 2 bottles in my package. I emailed 2 times then called. They said they would get back to me. They email me back saying they would ship it to me. That was over 2 weeks ago, no tracking number, no response, no bottles. Horrible service

I loved the products and the fast… I loved the products and the fast delivery to everyone in my house like have your products the unic thing I don't found was the soap for body and washing hands

Missing item no response to email Missing item no response to email