Excellent customer service Excellent customer service is key to any great purchase. I needed my order shipped in an expedited fashion and Larissa, communicated with me in a timely manner and was willing to support my request. She was patient, kind and professional! So grateful to have had an awesome and amazing experience with my purchase!

I've ordered from this company for… I've ordered from this company for years and have been satisfied except for my last two orders in two months. Got right item but wrong color. The stock card had the wrong color on it but, the outside packaging has the right color on it, now this is on the same item, two different colors on same item.Sent back 1st time,reordered again in color I wanted,waited weeks and got the exact same thing back,still wrong & same still wrong packaging, think it's same one I sent back.

Larissa was the customer service agent… Larissa was the customer service agent I chatted with online. She was awesome I had order something on there and it made duplicate orders. As soon as I realized I was looking for a number to call but saw they only had a email address. I email them less than 10 minutes Larissa came there and answered all my chat question even cancel the order for me. She was patient and help me. I love this site. Affordable deals at a reasonable price.

Tiara Collins Order number: 1818270 Tiara Collins, Order number: 1818270 Ebony line has been a reliable source for me for the past 10 years. I have always found the best prices, great communication with customer service such as, Larissa, and a large selection of options. They always send emails giving you update son your package. They are professional and timely.

False advertisement on shipping. False advertisement on shipping. They NEVER ship same day advertisements within promised time. They actually don’t even ship items the next day either. Ordered from here multiple times and they ship all orders when they feel like it.