Emma Halliwell
GBVisited Toni & Guy at Clapham Junction… Visited Toni & Guy at Clapham Junction yesterday to ask about colour services. Leia at the front desk was so lovely and informative and gave me the best advice for tackling my hair colour. I booked myself in immediately! It's lovely to be served by someone on the front desk who really listens. Great customer service.
Suze
GBFantastic experience Fantastic experience! I needed fresh colour and cut. We discussed colour and cut and blow dry for me and all was completed very well. I was very happy! Definitely recommend. Everyone at this salon very friendly and professional. I will most definitely be returning! Thank you Toni and Guy Audley Street Stylist/colorist and Team! Excellent!
Prachi Deodia
INMilton Keynes branch Milton Keynes branch - have been a regular with them. Amongst all the best experiences, had a disappointing experience for my hair cut once where the cut was uneven and I was extra charged for something that I didn’t book for. I immediately brought both the grievance to their notice and within 2 days I got another appointment with a senior stylist - Connor (with no extra charge). I must highly appreciate T&G’s MK branch to tag me their best stylist to make up for their goof up. Connor has been very communicative on every snip, taking my take into account. He has extremely good grip on his hands, expertise comes natural to him. He has restored my trust with T&G. Connor has brought back a losing customer!
Claire Byron
GBReading salon Visited Reading branch this morning. Got sat in a seat and brought a glass of water then ignored for 25 minutes. No one introduced them self or advised they were running late. 2 employees noticed me sitting in a gown and were looking at me and chatting but not a word to me.I gave this salon a second chance after 7 years, never again. Absolutely shocking lack of customer service
Selina
GBKingston Salon … I always have such a great experience at Toni & Guy Kingston - I’ve been going for years now and the service is always terrific. The atmosphere is super friendly and all the team so welcoming. Shelley does my cut and colour and the results are without exception always excellent. She’s amazing! Special shout out to Ryan, who is the absolute heartbeat of this salon - he is an absolute credit to the company!