Luck & Co Agency | Email for Ecommerce

San Francisco, United States
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4.69
Based on 16 Reviews

5

87.50%

4

6.25%

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1

6.25%
About Luck & Co Agency | Email for Ecommerce

We help 7 and 8-figure ecommerce stores kick ass at email & SMS. We keep your customers excited & engaged while turning email into your top revenue driver.

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Omer Golan
IL

I will recommend any D2C brand … I will recommend any D2C brand to start working with L&C. Kasey and the team act as true partners, supporting our business growth. At first, we had no email activity, so we had doubts about if the email revenue is going to be big enough to justify the agency activity. After the first 2 months, we already saw great results. The L&C team is super responsive, supportive, acts FAST, does fantastic work, and gets everything done with a smile. A pleasure to work with.

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Bridget Balesteri
GB

Great Experience! We’re an international brand selling men's haircare care products, with a growing e-commerce presence. After the first month of working with the Luck & Co team, our revenue from Klaviyo completely skyrocketed. It went from about 2-3% of our monthly revenue to then 33% of our revenue once Luck & Co. took over. Our Shopify revenue grew 32% that month as well and I can safely say that was all due to the Luck & Co team. I know that we did not run any sort of additional ad campaigns or promotions that would drive anything to our website. Now, after about 4 months of working together, 50% of our revenue comes from email, and all work is completely done by the Luck & Co team - we just review the calendar and emails (which most of the time is as easy as responding to an email with “yes, go ahead!”) Knowing that our emails are being taken care of was such a huge responsibility taken off of our marketing team’s plate. I know we felt so much better knowing that the emails were being sent to the appropriate portion of our list and that every email had our brand’s authentic voice and point of view. We know that our company has found the right fit when it comes to their team and we love seeing previews and ideas for more email campaigns. We’re planning on investing the extra money that we have been making from the emails back into our business. I would absolutely recommend Luck & Co. to any ecommerce brand that needs help with email marketing. We were completely lost and didn’t know how to approach emailing customers at all. Kasey and her team were very patient and willing to explain what they were doing and the reasoning behind it and they really taught us the whole way. They send preview emails where they can tweak and change anything that you need and they are very receptive to changes and feedback. They respond to emails very quickly and they always schedule additional calls and meetings when needed. Another aspect that I found very helpful was that they worked with our other 3rd party team, Wishpond, and helped us streamline those ads and landing pages to make sure that messaging was consistent across the board. They also gave a lot of their own ideas for campaigns or things that we could create on the website that would help drive sales or increase our customer list. Overall, we have had a really amazing experience and I think it is one of the best investments we have made into the e-commerce portion of our business.

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Ivan Rodriguez
GB

L&C Team is Number 1! Before partnering with Luck & Co, we focused solely on front-end acquisition with 1 abandoned cart flow active and a handful of campaigns sent since the start of the brand. Monthly email revenue grew approximately by 170% in the short 3 months working with the Luck & Co team! Originally, I reached out to Kasey only wanting a one-time setup of 4 automation flows. I was so pleased with everything that by the time they were done with the initial project, I made the no-brainer decision to partner with them for the remainder of the year! Very pleased overall to say the least. The L&C team is super professional and very reliable. I have always been cost-conscious as a founder. Especially since this was my first time working with a third party but after my pleasant experience, I can’t wait to do it again. Highly recommend Kasey and the entire L&C team for all your email needs. A+++

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Oru Kayak
GB

Amazing Work As an email marketing agency, Luck & Co has the rare ability to manage and scale a seemingly unlimited number of urgent projects simultaneously. We began working with Kasey just weeks ahead of our company's busiest season and at the time we had almost nothing in terms of regular email campaigns or automated marketing flows. Looking back, it’s shocking to think about how much money we were likely leaving on the table. In 4 short weeks, Luck & Co increased the performance of our automated marketing campaigns by more than 400%. Some of this can be attributed to seasonality, but even when compared to the same period in 2019, the improvement is staggering. The best part is, this is only the beginning. Kasey is constantly coming up with new ideas and ways we can leverage email to increase revenue. Considering the confusion and uncertainty that COVID-19 has brought upon our traditional retail partners, eCommerce and direct to consumer marketing has become more important to our business than ever. Kasey is dependable, organized and I can’t recommend her enough for any organization looking to supercharge their email marketing program.

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Bailey Billups
GB

100% Recommend for Any Small Business Looking to Level up! We were incredibly pleased with our experience with Kasey and the entire Luck&Co team. Our brand essentially didn't have an automation strategy in place and she and her team build a solid flow structure for us to swiftly enter our next stage of growth. They were able to beautifully translate our brand vision through their design and content (without a Brand Book!) and we are so excited about the results. One of the most impressive qualities of the team was their level of organization and communication. They have an incredibly thorough process set in place that makes collaborating extremely easy - which can be difficult with a remote team. Our project lead, Maria, was prompt to answer all our questions and address any concerns with explanations that were clear and fully explained their methodology and reasons behind every decision. The entire Luck&Co team is thoughtful, thorough, and each is a master of their craft. I would 100% recommend them to any small business looking to level up their email marketing strategy!

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