Scam - STAY AWAY FROM LUCK & CO There should be an option for ZERO STARS. Luck & Co was presented as an vendor during a Joy Organics webinar a few years ago. I paid $750 for them to work on cart funnels and while the business was still getting up and running, we had to pause. We never heard back from them. It's been a few years of trying to get in touch with her to no avail. The business is finished, but still tried to get in touch for them to make good on what was paid to them with our other business even. NO RESPONSE. That's stealing from a small business with absolutely no regard for delivering the product. STAY AWAY FROM LUCK & CO.

Hard-working, thoughtful and professional Working with the Luck and Co team has been an absolute pleasure, in particular working with Kasey and Veronika on a weekly basis. We came into the email marketing sphere very green and knew that we needed to make investment with the growth of D2C during covid. Kasey seamlessly transitioned us to Klaviyo and got 8 flows set up for us right away. They have a system and formula for success and can get you set up quickly and start making money and making an impact with your new and existing subscriber base. The thing I love most about working with their team is that they are always amenable to feedback, while improving and making our email communication feel special and unique. Over our time working with them, we really saw an improvement in our email campaigns, honing our voice and content; it was a very fun and collaborative process. They are thoughtful and care about the work they do and turn around things quickly, which is great for a small team like us, where things can change daily. There are also bi-weekly check ins to go over your data, where Kasey analyzes and makes suggestions based on your emails and flows metrics. With Luck and Co you get a quantitative and qualitative approach, which is super helpful. We highly recommend working with their team! Brennan, CEO, YES Bar

Amazing Work As an email marketing agency, Luck & Co has the rare ability to manage and scale a seemingly unlimited number of urgent projects simultaneously. We began working with Kasey just weeks ahead of our company's busiest season and at the time we had almost nothing in terms of regular email campaigns or automated marketing flows. Looking back, it’s shocking to think about how much money we were likely leaving on the table. In 4 short weeks, Luck & Co increased the performance of our automated marketing campaigns by more than 400%. Some of this can be attributed to seasonality, but even when compared to the same period in 2019, the improvement is staggering. The best part is, this is only the beginning. Kasey is constantly coming up with new ideas and ways we can leverage email to increase revenue. Considering the confusion and uncertainty that COVID-19 has brought upon our traditional retail partners, eCommerce and direct to consumer marketing has become more important to our business than ever. Kasey is dependable, organized and I can’t recommend her enough for any organization looking to supercharge their email marketing program.

I will recommend any D2C brand … I will recommend any D2C brand to start working with L&C. Kasey and the team act as true partners, supporting our business growth. At first, we had no email activity, so we had doubts about if the email revenue is going to be big enough to justify the agency activity. After the first 2 months, we already saw great results. The L&C team is super responsive, supportive, acts FAST, does fantastic work, and gets everything done with a smile. A pleasure to work with.

Great Experience! We’re an international brand selling men's haircare care products, with a growing e-commerce presence. After the first month of working with the Luck & Co team, our revenue from Klaviyo completely skyrocketed. It went from about 2-3% of our monthly revenue to then 33% of our revenue once Luck & Co. took over. Our Shopify revenue grew 32% that month as well and I can safely say that was all due to the Luck & Co team. I know that we did not run any sort of additional ad campaigns or promotions that would drive anything to our website. Now, after about 4 months of working together, 50% of our revenue comes from email, and all work is completely done by the Luck & Co team - we just review the calendar and emails (which most of the time is as easy as responding to an email with “yes, go ahead!”) Knowing that our emails are being taken care of was such a huge responsibility taken off of our marketing team’s plate. I know we felt so much better knowing that the emails were being sent to the appropriate portion of our list and that every email had our brand’s authentic voice and point of view. We know that our company has found the right fit when it comes to their team and we love seeing previews and ideas for more email campaigns. We’re planning on investing the extra money that we have been making from the emails back into our business. I would absolutely recommend Luck & Co. to any ecommerce brand that needs help with email marketing. We were completely lost and didn’t know how to approach emailing customers at all. Kasey and her team were very patient and willing to explain what they were doing and the reasoning behind it and they really taught us the whole way. They send preview emails where they can tweak and change anything that you need and they are very receptive to changes and feedback. They respond to emails very quickly and they always schedule additional calls and meetings when needed. Another aspect that I found very helpful was that they worked with our other 3rd party team, Wishpond, and helped us streamline those ads and landing pages to make sure that messaging was consistent across the board. They also gave a lot of their own ideas for campaigns or things that we could create on the website that would help drive sales or increase our customer list. Overall, we have had a really amazing experience and I think it is one of the best investments we have made into the e-commerce portion of our business.