Great Experience! We’re an international brand selling men's haircare care products, with a growing e-commerce presence. After the first month of working with the Luck & Co team, our revenue from Klaviyo completely skyrocketed. It went from about 2-3% of our monthly revenue to then 33% of our revenue once Luck & Co. took over. Our Shopify revenue grew 32% that month as well and I can safely say that was all due to the Luck & Co team. I know that we did not run any sort of additional ad campaigns or promotions that would drive anything to our website. Now, after about 4 months of working together, 50% of our revenue comes from email, and all work is completely done by the Luck & Co team - we just review the calendar and emails (which most of the time is as easy as responding to an email with “yes, go ahead!”) Knowing that our emails are being taken care of was such a huge responsibility taken off of our marketing team’s plate. I know we felt so much better knowing that the emails were being sent to the appropriate portion of our list and that every email had our brand’s authentic voice and point of view. We know that our company has found the right fit when it comes to their team and we love seeing previews and ideas for more email campaigns. We’re planning on investing the extra money that we have been making from the emails back into our business. I would absolutely recommend Luck & Co. to any ecommerce brand that needs help with email marketing. We were completely lost and didn’t know how to approach emailing customers at all. Kasey and her team were very patient and willing to explain what they were doing and the reasoning behind it and they really taught us the whole way. They send preview emails where they can tweak and change anything that you need and they are very receptive to changes and feedback. They respond to emails very quickly and they always schedule additional calls and meetings when needed. Another aspect that I found very helpful was that they worked with our other 3rd party team, Wishpond, and helped us streamline those ads and landing pages to make sure that messaging was consistent across the board. They also gave a lot of their own ideas for campaigns or things that we could create on the website that would help drive sales or increase our customer list. Overall, we have had a really amazing experience and I think it is one of the best investments we have made into the e-commerce portion of our business.

Very experienced and knowledgeable… Very experienced and knowledgeable team. We had worked with Klaviyo for years and thought we had a pretty firm basis, but wanted to see if we were missing any opportunities. Boy, were we surprised. Luck & Co showed us very quickly there is a right way to set up segments and flows and a wrong way to do it. Even very seemingly minor filters in the wrong place made a huge difference. They are super quick, very open and honest and very professional. Nice and very pleasant to work with as well. I interviewed many consultants and email service providers and ended up with them--glad I did. Highly recommend.

Working with Luck & Co has been great… Working with Luck & Co has been great for the growth of my company. The team understands how to convert customers to open emails/ purchase/ and continue to connect and relate with the brand. Overall, Luck&Co is a great team to work with and are very reliable, available and easy to communicate with. I would recommend them for anyone who wants to increase revenue through email and connect more strongly to their customers

I will recommend any D2C brand … I will recommend any D2C brand to start working with L&C. Kasey and the team act as true partners, supporting our business growth. At first, we had no email activity, so we had doubts about if the email revenue is going to be big enough to justify the agency activity. After the first 2 months, we already saw great results. The L&C team is super responsive, supportive, acts FAST, does fantastic work, and gets everything done with a smile. A pleasure to work with.

100% Recommend for Any Small Business Looking to Level up! We were incredibly pleased with our experience with Kasey and the entire Luck&Co team. Our brand essentially didn't have an automation strategy in place and she and her team build a solid flow structure for us to swiftly enter our next stage of growth. They were able to beautifully translate our brand vision through their design and content (without a Brand Book!) and we are so excited about the results. One of the most impressive qualities of the team was their level of organization and communication. They have an incredibly thorough process set in place that makes collaborating extremely easy - which can be difficult with a remote team. Our project lead, Maria, was prompt to answer all our questions and address any concerns with explanations that were clear and fully explained their methodology and reasons behind every decision. The entire Luck&Co team is thoughtful, thorough, and each is a master of their craft. I would 100% recommend them to any small business looking to level up their email marketing strategy!