Very dissatisfied Very dissatisfied. I had ordered a wig last month. They failed to tell me it was back ordered. I waited almost a month. Very poor customer service and communication.

The wig I received looks nothing like… The wig I received looks nothing like the photo. The length is also not like the photo the ends are thin and stringy. It’s horrible! They charge your card before you receive your item. I know why now..I paid 165.00 for a wig I’m embarrassed to give my daughter-in-law who has cancer. Horrible!! Still waiting on customer service to get back with me on returning this item.. You did charge me prior to receiving the item. Also, I did not do a charge back but I appreciate you giving me the advice to do so.

Beware: Product and customer service inferior The photo of the wig I ordered is nothing at all like the product I received. It’s a mass of unstyled hair. My request to return was denied. Their calculation was that it was 6 business days since a late afternoon delivery, which should not count as the first business day. This happened during the Christmas and new years holidays timeframe. I am a chemotherapy patient. I cannot take this wig to have it cut and styled by a professional. We are in a pandemic and my being immuno compromised I just cannot take the risk. This company has zero understanding of customer satisfaction. If I could give 0 stars I would.

Good Wig Liners I was looking for a wig liner that was open on top. They are easier to put on stay put. The Revlon liners are perfect. Happy that I found them!

I ordered my wig in a size large and… I ordered my wig in a size large and sometime after I ordered I got a notice that it was on the way which was followed by a notice saying that it wouldn’t be there until the end of March. I needed it badly due to head cancer surgery so I contacted customer support and was able to get it in an average. So I now have A very beautiful wig which is the wrong size and has very strict return guidelines. I guess it was a sad waste of my money.