Viral Branding Marketer
GBWorst Company For A Logo If I could give this company a zero rating, I truly would. The service here is terrible. Communication between employees is non-existent. Lack of clarity and communication with their customers. Additionally, their sales process makes it feel as if your being scammed. I purchased a logo with this company month ago, around December 28 2022 to be exact. I paid $20 to start the process then was told I needed to pay $237 to make the logo mines for a lifetime. 2-3 weeks later after making those payments, I was contacted again but this time for an extra $356 for the finalization and copy right of my logo. At this point in the process I was confused and continued to ask why wasn't this brought to it attention at the beginning of the process? From this moment, I was now working with the designers partner/assistant (Ryan) who promised business cards I never received! I was rushed to make a payment before my paper work was voided. I asked when would I receive the paper work, I was told it would take a few weeks. I was given a case ID and sent on my way. I reached out to Ryan several times and he never mentioned anything about the logo but wanted me to pay 3k for a website to be built. Now we're in August and Ethan is telling me he's been reaching to someone that's not apart of my business because there is a problem with the paper work. This is not a good place to get your logo created, copyrighted or trademarked. Instead Go to 99designs.com not here!!
Harrison Nixon
GBThe experience of working with Logo… The experience of working with Logo Design Lane was wonderful. They were able to take my concepts and create a stunning, striking logo that properly represents my brand. They responded quickly, which was impressive.
Carmen
GBBeware SCAM As a new entrepreneur I was looking got a logo design online. I found Logo Design Lane and their chat opened immediately while I was reviewing the costs of a simple Logo. They gave me a nice price $68.00 and were very nice on the phone. Sent me the preliminar designs and we discussed some changes, to get a Final product. They sent a receipt with no terms or conditions, which didn't feel right and I got into a discussion about it not being professional, they said will send original documents via mail. The day I was supposed to receive my final product, the call turned to strange charges and fees never discussed, for a file for an insurance, legal fees and a legal department that charge my card for over $4000. When I noticed I immediately requested a refund and to cancel all business with them. After waiting and being call "names" by three males. I requested a investigation by my card and they even forged documents with terms and conditions, dates and acknowledgement that I never signed. To appeal the charge back, they even say that after I got the product I requested the charge back and I NEVER got the Logo. To this day I got a panic attack everything I have call from California in my phone. If you need any service, please don't go with them.
Adam Mills
GBGetting the Legal team involved I wish i read reviews first. This is a scam. I hired Logo Design Lane to build a website from a template I bought and provided. Sounds easy, right? we are 9 months into this project and they cant even get the small things like "borders and frames" to look consistent. Until it gets pulled down, you can look at what 9 months of garbage work looks like. https://dev3 DOT onlinetestingserver DOT com/notquidaranch/ (you will need to replace "DOT" with ".") Logo Design Lane is not working on the site saying the project is complete. I offered them a way out by just refunding my money and I will hire someone to do the job. At this point im considering getting our company legal team involved.
Hussein Chebli
GBOne of the worst experiences ever One of the worst experiences ever, very unprofessional. They force you to pay for Copyrights when you only requested logo designs. I fairly paid for the designs and asked them to hold on to the copyrights until I launch my business. Unfortunately, I never did the business and I did not need the copyrights since the logos were not needed anymore. I got threatened by some guy there with a $25,000 penalty and 5 years in jail. This person doesn't even work in the legal department. Very unprofessional, and I do not recommend it.