DO NOT USE THIS COMPANY Consumers beware - Don’t hire SureFire Local! The company made promises they did not keep. They claimed to be consistently working on our websites over the last few years and charged us $1500 per month, when in fact after initial set up, the websites were not being worked on, not updated, not monitored and are to date a complete mess. We tried to contact our Account Manager repeatedly to discuss and resolve the issues and she would not answer calls or emails. We asked for refund and did not hear back. The “attempt to clean up the mess guy” then called only recently and tried to do the hard sell on us to keep our business/cash flow. He made unapologetic excuses for the poor performance of the company, which only confirmed to us that we should have never hired Surefire Local in the first place. We are still trying to get a refund for months of non performance and still trying to officially cancel our accounts with them so we can move on to a more ethical company. They do not make the cancellation process easy as they want to continue to take your money for as long as they can. Potential consumers - the reviews are all telling as to why you should not do business with SureFire Local!

If it doesn't work out, they leave you on your own at the end I gave them a try for three months. I could have done more on my part but I got zero results. So when I left them they leave you screwed at trying to get your email and web access back. They helped me set up my existing website through them, but refuse to help set everything back up with my original host UENI. So now my web site is not connected to my email address and I can not send out emails. They are only helpful if your paying them $900 a month.

The absolute worst company very… The absolute worst company very dishonest and Thiefs do not do business with this company, you will be very sorry very ver unethical people to deal with. If you want to fix the issues with the bad reviews please refund the money that you stole from me and I will stop writing the bad reviews. Whether I was a customer a few years ago or not it’s not the issue here. The fact is that you stole from me and from a lot of customers and time does not fix bad ethical behaviors because it’s obvious that your company has no ethics. If you want to start changing the first step is going the right thing and that would be reversing your bad behavior. I’ve been in business for 6 years 4.9 star reviews because of 2 fake reviews in 6 years. Look at your reviews and how many people have put a bad review but not only that look at the consistencies of the review they all complain about your ethical and moral values. Refund my money that you stole and this will be the last review that you will see.

Buyer Beware Here was our experience with Surefire Local. Salesman sold us the concept of 6 to 8 solid business leads per month for a certain budget. Prepaid for a 6 month contract. Took 2 months to get website up and running. When the leads did not show up as advertised, we were told to spend more money. Received 6 to 8 leads total over an 8 month period. Absolutely terrible experience. Buyer beware.

Don’t be fooled by paid reviews. Don’t be fooled by the incentivized and paid reviews. This “team” made false promises of what they were going to deliver. Three months in and I’m about to have to call my bank to dispute several charges that they continue to make to my account, even though I called and emailed asking to resolve it separately. Sean was my nonexistent “account manager” and Amanda was the “website lead.” Again, I advise this company to either make things right with an unsatisfied customer, or just stop trying to fool people altogether with a very basic software and no customer service. Don’t be fooled by the PAID reviews.