If it doesn't work out, they leave you on your own at the end I gave them a try for three months. I could have done more on my part but I got zero results. So when I left them they leave you screwed at trying to get your email and web access back. They helped me set up my existing website through them, but refuse to help set everything back up with my original host UENI. So now my web site is not connected to my email address and I can not send out emails. They are only helpful if your paying them $900 a month.

Horrible Company - Worst communication and will not refund proper amount Edit: Surefire owes us 2 months of payments which will be minimum $6000. The refunded not even half of that amount without any proper discussions with us and are calling it fair and issue resolves. We are extremely disappointed and will be filing a formal BBB complaint. No small business should ever work with Surefire Local. After more than 2 years of service we decided to go in a different direction. We contacted them on May 30th, 2023 to terminate our service. After lot of call forwarding we were able to get assurance from an employee that it will be taken care of and we might see charges in June but they will be reverted back promptly. Its July 17, we have called them and talked to them multiple times. They still have not sent us any cancellation confirmation and they keep charging us more money.

DO NOT USE THIS COMPANY Consumers beware - Don’t hire SureFire Local! The company made promises they did not keep. They claimed to be consistently working on our websites over the last few years and charged us $1500 per month, when in fact after initial set up, the websites were not being worked on, not updated, not monitored and are to date a complete mess. We tried to contact our Account Manager repeatedly to discuss and resolve the issues and she would not answer calls or emails. We asked for refund and did not hear back. The “attempt to clean up the mess guy” then called only recently and tried to do the hard sell on us to keep our business/cash flow. He made unapologetic excuses for the poor performance of the company, which only confirmed to us that we should have never hired Surefire Local in the first place. We are still trying to get a refund for months of non performance and still trying to officially cancel our accounts with them so we can move on to a more ethical company. They do not make the cancellation process easy as they want to continue to take your money for as long as they can. Potential consumers - the reviews are all telling as to why you should not do business with SureFire Local!

Would not recommend this company total… Would not recommend this company total waste of time and money and very dishonest sales reps. And will try to continue billing after canceling. I was a customer your company is very dishonest and I would never use your service again.

Stop harassing me please. Riley has harassed me even after being asked to place me on the do not call list. If I tell you, “put me on your do not call list”, that is not an invitation to start texting me snide remarks.