Premium Plan is a SCAM Surefire's Local Sales Team promised us a lot. We signed up for the 3-month contract and they said we would be getting all of these amazing benefits, like content publishers who are ready to publish articles on our site every two weeks! But it didn't work out that way because after 2 months there was still nothing published nor had any search engine optimization been done. PPC Ads were not launched after 2 months which is what I specifically asked about Digital Marketing Strategist is a joke! I never even had a call with a marketing strategist, only with the account manager! They have been avoiding us for months. We sent a cancellation ticket and they didn't respond, so we stopped using the software after 2 month because it obviously doesn’t work if you can't even get in touch with them! Also our contract lasts no longer than 3 months—how did three turn into six? This is highway robbery as far as I'm concerned since clearly this company has no intention of honoring its commitments

This company has been GREAT This company has been GREAT! The reviews do not reflect the service. I own a roofing company in Michigan and have doubled my revenue.

Don’t be fooled by paid reviews. Don’t be fooled by the incentivized and paid reviews. This “team” made false promises of what they were going to deliver. Three months in and I’m about to have to call my bank to dispute several charges that they continue to make to my account, even though I called and emailed asking to resolve it separately. Sean was my nonexistent “account manager” and Amanda was the “website lead.” Again, I advise this company to either make things right with an unsatisfied customer, or just stop trying to fool people altogether with a very basic software and no customer service. Don’t be fooled by the PAID reviews.

Horrible Company - Worst communication and will not refund proper amount Edit: Surefire owes us 2 months of payments which will be minimum $6000. The refunded not even half of that amount without any proper discussions with us and are calling it fair and issue resolves. We are extremely disappointed and will be filing a formal BBB complaint. No small business should ever work with Surefire Local. After more than 2 years of service we decided to go in a different direction. We contacted them on May 30th, 2023 to terminate our service. After lot of call forwarding we were able to get assurance from an employee that it will be taken care of and we might see charges in June but they will be reverted back promptly. Its July 17, we have called them and talked to them multiple times. They still have not sent us any cancellation confirmation and they keep charging us more money.

Since August of 2023 I have increased… Since August of 2023 I have increased my business revenue inflow by 823k at an average of a 24 % increase of business per month and I hopefully before summer time should be over a million dollars of revenue in a 8/9-month span. I am super grateful for the service Surefire Local has done for me.