After a Little Due Diligence, I’ll Pass I have researched and live-chatted with this company. Most of the credible reviews have been negative. A few of the glowing, over-the-top, positive reviews appear shady, with poor grammar and syrupy-sweet comments....

Frustrated and disappointed! I am pretty frustrated with him! My boyfriend decided to buy me one of the buffalo bags! He ordered it back in October and the at the time the website stated 3-4 to weeks and it would be sent out! He also accepted the money! We have tried and tried to talk to him and he ignores messages, he messaged back once! 11 weeks later and he is still ignoring us! Very very disappointed! I would love to support his work as it a gorgeous but he is sure it making it hard! He could at least message back... saying anything, possibly a hey I am super busy and I would be happy and understanding. Very disappointed!!!

English Starter Package We ordered a English Starter Package for $159.99. We weren't expecting a lot for a cheap saddle. But to our surprise the saddle looks and rides great, our daughter loves it more then the trainer saddle. It puts her in the correct position and has improved her ridding. We will be ordering another saddle soon for our other daughter.

Great saddle ~ knowledgeable staff I have a hard to fit high withered thoroughbred so I sent a wither tracing to Franchesca that works for saddleonline and she is the go to person. Always ask for her because she fit my horse perfectly! I bought a pretty painted barrel saddle and it fits my tb better than any of the $1000 or more saddles I tried! Highly recommend and will purchase from this company again!!!!!

I didn't pay for a Billy Cook!! Ok, I am reviewing my purchase based on the $499 saddle I bought and the company! When reading these negative reviews, IT IS A $499 SADDLE! If I wanted the quality and comfort of a Billy Cook I would have spent $4000 but I didn't! Is the leather stiff,, yep, is the quality what you would expect from a Billy Cook,, nope! Is it made in India,, Yep! IT IS A $499 SADDLE! For $499 it is EXACTLY what you would expect, nothing more, nothing less! Absolutely perfect for my kid to be plowing through the woods on! As far as the company goes, I called them up, they answered any questions I had, placed the order, It shipped to me in 4 days! If I want another $499 saddle, I will buy from them again. Don't listen to the review from people who are too cheap to pay for what they expect! GREAT $499 saddle!!