Good software but poor support Good software but I would not suggest their Plus package. Their consultants are not adding value to the campaigns and they end up asking the same questions to you so you repeat the facts again and again. It took more than a week for their implementation team to make a small change (adding a pixel) so if you are using the software, that is good but think twice for the Plus plan.

Wordstream has become a great asset to… Wordstream has become a great asset to our company and customers. There are a lot of advantages to using their software and two features I love is the QueryStream. This provides us more insight into the actionable terms and phrases that are creating exposure - good and bad for our campaigns and ad groups. The other is the 20-minute work week. Some clients accounts are almost on auto-pilot and yet you still need to remain fresh and look at things objectively. Going through this process helps us look at a number of facets that we'd maybe not normally consider.

STAY AWAY! DON'T SIGN UP! They don't have a cancelation option and if you write to them nobody responds. I have been trying to cancel for weeks with no response and now I had to call my credit card to block any future debits. It's incredible that they are allowed not to have a cancelation option, VERY VERY UNETHICAL. Trust me: stay away.

Wordstream has been a great partner… Wordstream has been a great partner this far. Their team has been able to take the heavy lifting of PPC management off our plate so we can focus on strategic management. There have been a few hiccups out of the gate but that's to be expected within the first 90 days.

Terrible company and performance Terrible company and performance, but great salesman working you from day 1 to get that contract signed. Just checkout the Adwords screenshot I included. You can see that right when I started using Wordstream and following their algorithms' suggestions, and those of the consultant, COSTS SOARED HIGHER, and yet CONVERSION RATE PLUMMETED. My 3 month contract ended and I canceled two weeks prior, which is 12 days earlier than I needed to, and yet they still charged me an extra month of fees and refused to refund me my money. Their service is terrible and they banged me for an extra month's fees despite my written cancellation beyond the minimum time frame required. I wouldn't buy a bag of peanuts from this company - total trash.