WordStream

101 Huntington Ave, 02199, Boston, United States
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2.20
Based on 20 Reviews

5

10.00%

4

25.00%

3

0.00%

2

5.00%

1

60.00%
About WordStream

WordStream is a online advertising software platform built for small to medium sized businesses and digital agencies with step-by-step guidance on how to get more leads, customers and revenue quickly from paid search and paid social advertising campaigns.

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Tina Wang
GB

Scam Service! Avoid! Scam Service! Avoid it! They have all the sales team serve you 24*7 until you sign the contract. After that get prepared to suffer from the bad service and you could never expect to cancel your subscription before the next billing. I don't know how they pay for the 5 star rating, all I can say, as a real customer of this company, try your best to avoid it.

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Kevin Baldwin
GB

If I could give no stars I would If I could give no stars I would. The sales call that pulled me in was great, unfortunately, every moment after that was the worst experience I think I have ever had from both a customer service to technical expertise perspective. From launching expensive campaigns without proper initial meetings, or discussions, no phone calls, and a very slow turn around on emails. Finally when I cancelled I am owed a rather sizable refund, and yet to receive that. Don't walk, run from the company, they are the fast food of crap service all the way around.

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Charles Howard
GB

Don't get roped in to the sales call Don't get roped in to the sales call. This is the biggest scam PPC nonsense out there. They bill bill bill you and don't let you walk away from their overpriced interface. If I could give 0 stars I would. Although my account person was very helpful trying to tie up small businesses when times are tough is despicable.

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Jacky
GB

Good software but poor support Good software but I would not suggest their Plus package. Their consultants are not adding value to the campaigns and they end up asking the same questions to you so you repeat the facts again and again. It took more than a week for their implementation team to make a small change (adding a pixel) so if you are using the software, that is good but think twice for the Plus plan.

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HomeHeart Veterinary
GB

Wordstream has really helped us to hone… Wordstream has really helped us to hone our marketing strategy. It has allowed us to cut out spending with an expensive marketing company. Instead, we are able to take control with little prior experience and little time required. The representatives are very friendly and easy to work with and you always work with the same people so they get to know you well.

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