WordStream

101 Huntington Ave, 02199, Boston, United States
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2.20
Based on 20 Reviews

5

10.00%

4

25.00%

3

0.00%

2

5.00%

1

60.00%
About WordStream

WordStream is a online advertising software platform built for small to medium sized businesses and digital agencies with step-by-step guidance on how to get more leads, customers and revenue quickly from paid search and paid social advertising campaigns.

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Matt C
GB

Avoid like the plague. Reading through the other 1 star reviews it’s all been said. This company is non-responsive and deceptive. Their Local IQ service is for PPC ads. Everything you would expect a qualified agency to do they neglect to do. It’s throw your ad up against the wall and if it’s not getting results they do nothing to improve the performance. That’s the entire point of hiring an agency! Anyone can run an ad that fails. Every aspect I experienced with them was like this. Very unprofessional.

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Charles Hopkins
GB

I've been a customer for about a year I've been a customer for about a year. I've never got what was intended from the service unfortunately. Impossible to get a call back, I've called, and chatted over the past 2 months to cancel my service, but no one calls me back. Their next payment will draft again tomorrow. I was supposed to be cancelled a few months ago. If I could do it again, I'd certainly would've never signed up in the first place.

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Kevin Baldwin
GB

If I could give no stars I would If I could give no stars I would. The sales call that pulled me in was great, unfortunately, every moment after that was the worst experience I think I have ever had from both a customer service to technical expertise perspective. From launching expensive campaigns without proper initial meetings, or discussions, no phone calls, and a very slow turn around on emails. Finally when I cancelled I am owed a rather sizable refund, and yet to receive that. Don't walk, run from the company, they are the fast food of crap service all the way around.

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Katie Schoondyke
GB

Collects My Personal Data Without My Knowledge This company claims to provide "free" marketing and advertising guidance but it is actually in exchange for your personal information. I went to their website and within 45 seconds received a call from a consultant who told me he could see I was on his site and wanted to know if I needed help. I never knowingly gave them the right to track my computer's IP address or know when I was on their site. When asked to be removed the agent was very rude and told me that was the "consequence" of receiving free information. This simply proves my point that it is not for free. I am so glad I did not let them help me with my company's google ads because they would have had all my information and login information. I do not recommend them especially if you are concerned about your privacy. Once I did not want to work with them, they were rude.

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Ken SharonCreditUnion
GB

WordStream makes it easy to understand… WordStream makes it easy to understand how our ads and keywords are working in terms of driving traffic into our website and increasing our social media presence. It is nice to have everything wrap up into one easy to read report. The transition over was smooth well and recommend their services.

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