Poor customer service, money back guarantee not honored I am currently a customer of Green Lake Designers and I am extremely disappointed with the poor customer service and quality. The communication between our designer has been incredibly slow and the progress of our website development has also been slow. The money back guarantee was not honored when we requested a refund. New fees are presented constantly that were never discussed upfront. As a new business the slow development of our website is now affecting our ability to make revenue. This has been the worst decision we’ve ever made as a business.

Greenlake designers Greenlake designers, American Logo designers, logo jeeves ... All the same company and it is a gigantic scam. I have lost over 5k because of their con game. They initially deliver a logo, not without pain and having to repeat the instructions over and over. Then they conned my by having me dish out more money to do an e-commerce site for which I have never seen its completion. They are good at talking you into paying but do not deliver. Be warned this is a scam and they need to be reported to the authorities. If you read this and have recently made a payment call you bank to cancel it. Otherwise you will be scammed. Their goal is to gain your trust by doing a little bit of work then have you spend more and then it is too late you can't get your money back if your last payment date beyond a certain date.

Terrible experience Terrible experience. Ordered a package in November to americanlogodesigners.com. Contacted by them later. I've been promised to get it before Christmas as it was a present. As of Feb 1 project hasn't been completed yet. Promised 24/7 customer service. nobody reply. when they did it was only to try selling some other BS. Contacted customer service many times. Vague and evasive. They reply only when heated messages are sent but then.... nothing happen. Requested to get my money back no answer received yet!

Shockingly unprofessional I have nothing good to say about Green Lake Designers. They have taken over from Logo Jeeves and when I received a phone call yesterday about copyright of my logo, the information, communication and client care was completely non-existent. When billing me for a service (that I had mistakenly understood was already paid for), the fee was requested in an email. No invoice. I requested an invoice (which seemed to be an inconvenience) it arrived in a rushed manner without any clear indication of what I was paying for. I had to send it back and request basic, clear documentation (like indicating name and logo graphics on the receipt) that any reputable logo designer/copyright establishment would provide without needing to be prompted by the customer. This has been followed up with repeated phone calls and pressure tactics. They are clearly in a rush without any professional details, courtesy provided to the customer. Beware.

They were able to work within our… They were able to work within our budget and helped us with social media marketing which we really helped & boost our business and we are getting business leads as well regularly. The combination of using them for SEO and social media has been win for us! We've seen great results!