No support for a paid service?! We are PAYING for a service and only have a support option "chatbot" which helps with nothing obviously because chatbots don't work. This is almost criminal. We had a simple billing address update request and it took me ages. No thank you to this service, look somewhere else.

Please go somewhere else I canceled my free trial in advance and they still opted to charge my card. I then tried to cancel my subscription again and they still continued to charge my card. They ended up trying to charge me 8 times! The only way I stopped this was by deleting my account except they also made that difficult. They made the "downgrade to free" button incredibly small and tried to hide it. It took me minutes to find the button. They replaced customer support with a useless AI chatbot. Disgusting service.

I’m very disappointed in Later I’m very disappointed in Later. Used them successfully for many years then updated to the annual plan and suddenly NOTHING works - I’ve spent hours trying to trouble shoot the app after scheduling in a month’s worth of posts with NOTHING posting. To top it off when I attempt to contact help Im now told I can only access the AI “assistant” or the Faq. Theres no way to get support on my plan. They clearly don't care about their customers and Im incredibly disappointed.

The analytics sync feature has been in… The analytics sync feature has been in beta for 2+ months with no sign on getting ready. Pretty basic features on the sharing dashboard but unless you’re doing a bunch of Reels marketing it does the job. Overall decent

DON'T BOTHER TRYING DON'T BOTHER TRYING. Later does not offer anything exclusive or special-and their integration had so many glitches that it disconnected or had trouble connecting my social assets. I decided to stop the service as I haven't used it for like 3 months and I was able to do exactly the same things with meta for FREE. Oh, and they have the most ridiculous refund policy as others mentioned. so be aware!