Jamie Goble
GBI would give 0 stars if I could I would give 0 stars if I could . I ordered 2 of these to be set up in Oct . They took my 1st payment . I stopped the rest of the payments because no one would return phone calls nor emails . No one could tell me where my signs were . I just kept driving to the stores 1/2 hour to one hour to another . Fast forward to March . Still no signs. I had just went to one of the stores I knew they were not there . I reported them to bbb . Then all of a sudden I get photos of these signs being in the stores . Only thing is they had to be photo shopped because they had Xmas donation boxes by them . In March ? So now months later finally have one sign up . And I’m getting email about paying the full balance ? Excuse me I already paid for a month and the only 1 sign up for not even a month . This company is a scam ! Horrible! Don’t fall for it .
Don Wilson
GBNo wait chat and all answers immediate. Some items have been unavailable caused by the COVID-19 pandemic, and one is alcohol wipes. I literally have spent days looking for a supply, which normally includes long wait time for talking to a representative of a chat. I normally keep something on hand to pass the wait time, often a newspaper. When I clicked on "chat" at Terraboost, I reached for the paper, but the chat became active before I could even pick up the paper. I had three questions, and each was answered immediately, rather than for someone to look at a catalogue or ask someone else. I was not accustomed to that kind of service, and it was greatly appreciated.
Nina Presman
GBDo not believe 5 star reviews! honestly, I don't believe any reviews I read because this company is a SCAM! They sold me advertisement that my ad did not fit into, I filed a dispute because they would not give me money back. For 6 months they have been trying to get me to approve generic ads that are completely illegal to post without my permission, and now they attorney is trying to tell me that I owe them $4,000 for ads that never were approved or published. This is even inconceivable that somebody would have a nerve to bully business owners into paying for advertisement they did not agree or approve! SHAME ON YOU TERRABOOST!
Danie Arink
GBWe did the hand sanitizers stand We did the hand sanitizers stand. It showed up in the store for about a month, at the exit location where no one would see it. And then they just took it away, no explanation. Never replied to my emails. Did charge me over 1k. So not cool.
Scott Rogers
GBI entered into an agreement with a scam artist I entered into an agreement with Terraboost for the placement of my advertisements on two kiosks at the entrances of QFC Grocery. Despite making an initial payment and approving the ad's proof, there was a significant communication gap following that, and the store did not receive the advertised product. Eventually, I received an apology from Terraboost's customer service for the delay, along with assurances that the product would be dispatched promptly to ensure a full year of advertisement. At this point, I informed them that I was no longer associated with the company mentioned in the original ad, and they consented to update the advertisement with my new company's details. However, after another prolonged period of silence, I received a proof that incorrectly included both my new and former companies. I immediately communicated my disapproval of this proof and demanded a correction or a complete refund. Despite this, the incorrect ad was installed, and since then, my attempts to contact anyone at Terraboost have been unsuccessful. The misleading advertisement continues to run, leaving me unable to rectify the situation or remove the ad due to QFC's contractual obligations. Reading the other complaint, I am struck by the pattern: No communication, late delivery, wrong product, and the belief that a "generic ad" fulfills their legal requirements. Your fulfillment of your legal obligation puts REALTORS in legal jeopardy. Better have your legal team check that out.