If I could give them ZERO stars I… If I could give them ZERO stars I would. I think 1 star is way too generous. I have attempted numerous times to get an answer from their customer service team as I have requested a refund time after time. They use the lame excuse of COVID to not answer any phone calls so you are relegated to sending an email into oblivion that will never receive a reply. Don't waste your time with classicshaving.com they have ripped me off of my purchase price. Don't be their next victim.

I received my Grandfathers straight… I received my Grandfathers straight which is a hundred years old and had been sitting around in its original box for 70 years so as you can imagine it needed some TLC. After contacting Classic Shaving via email with pictures, they insured me that they could restore it. All I can say is wow night and day difference no more surface rust nice and I mean nice edge. I look forward to many shaves with it, have only used it once since I received it back yesterday.

Zero Stars I ordered a shaving kit in late November as a Christmas present. My credit card was fully charged and the order never arrived. The period between Thanksgiving and New Years I, repeatedly, emailed Classic Shaving to find out the status of my order, with never any response back. I then looked up Classic Shaving’s Customer Service number on-line and called that number. Classic Shaving’s pre-recorded voicemail noted due to COVID-19 the customer service number is not monitored please contact us via email. Buyer beware regarding Classic Shaving/the Grooming Network.

I ordered hand sanitizer last Monday… I ordered hand sanitizer last Monday the 30th of March and spent the extra money for priority shipping. Spent over 53 dollars. Also false advertising. I thought I was ordering two large containers just to find out from another customer that isn’t my is only a small container. At 15 dollars each. Price gouging. Not gonna be in business long especially I understand the hard times and I’m sympathetic. What I can’t excuse is the lack of response to my emails at least saying there working in my order. Very very disappointed. Calling my credit card tomorrow and put in a dispute and calling the better business bureau. I see that alot of folks on these reviews have received responses and they ordered after me !!!

COVID BAD ACTORS! COVID BAD ACTORS! This company sells hand-sanitizer and predatory prices and then does not ship, does not reply to emails, does not communicate, does not reply to text, chat, phone calls. Maybe they intend to do right by people but the fact that they DO NOT COMMUNICATE forces my opinion and I believe therefore they are fraudulent and criminal in nature.