Oktober Customer Service and Ease of Use Oktober answered all my questions quickly. They made me feel like I was their only customer. The SL1-B Homebrewer Can Seamer arrived on time. I got it setup and seamed my first can within minutes without issue. I am looking forward to bringing my homebrew to event in the future.

Local guys really on the ground floor… Local guys really on the ground floor of supporting the craft brew industry that has really put Grand Rapids on the map. Great crew and really awesome people over there. Look behind the counter the next time you're in one of downtown's brew pubs and you'll more than likely see their fantastic products. They make a domestic version as well for hobby brewers too!

Happy in Wisconsin!… Great product with plenty of on line review and video to make my decision. After ordering, a personal call from the owner telling me I didn’t need a specific accessory which saved me money! Wow, don’t get that from businesses! Canned 5 gallons of hard cider last night and was effortless and as advertised, no learning curve needed.

Awesome service !! Placed an order in the afternoon for Seamer parts and needed them rushed as we were right in the middle of a canning run when our Seamer broke down. Explained that I was willing to pay expedited freight charges. I received an invoice for the parts right away and was able to pay it fast so the parts could be picked and shipped that same day. It was a Friday so the package went out UPS next day air Saturday delivery. I received the parts Saturday morning and was able to be back up and running by noon. Awesome service that I can't say I've experienced for a long long time.

Happy to share my experience! In a world where no one wants to work and customer service is in the toilet, Oktober is on the ball. I didn't have to speak with one single person. I already knew what I needed, pushed the appropriate buttons on my phone, put in my credit card number and BAMM, I got a notice that my order was being shipped. 2 days later, thanks to the efficiency of Fed-Ex, I had 2 big boxes of cans sitting in my driveway. THANK YOU website master and all who worked tirelessly at Oktober to make this miracle happen.