Don’t trust what they say, verify with actual place Found a storage unit, and reservation agent told me I had until May 9th on a hold for the unit (renting on the 15th) to do the paperwork. Great. I get a call from the place itself and they won’t hold that, they wanted payment right away. When I questioned why the stories were different, I was told that the 3rd party was wrong and they can’t seem to get SpareFoot to stop telling customers that. Very “deceptive business practices” kind of vibe.

When I was about to finish paying for… When I was about to finish paying for my unit, I was informed the price would be $67 after a few months. I was never told this by the representative, so it was not the best to hear that I wouldn’t actually be paying $33/month. Very bad customer service on the representatives part.

Great customer service Well from the moment we walked in the door the person behind the counter was so very pleasant to talk to. The office was very clean even the parking lot. He showed us around and checking out was a very easy process.

Delighted ! Delighted with seamlessness of the whole transaction from start to finish. Very impressed, definately recommend !

Joyce was patient and professional Joyce was patient and, as I am not tech savvy, walked me thru the process from beginning to end. She was very professional and deserves a raise.