Love this Amazingly easy website to use and understand. I've won two units so far and the process to pay and pick-up was smooth. Will continue to use this site. I was worried about how this might turn out and it was all great. Zero complaints!

This last transaction was very… This last transaction was very disappointing. I would have outbid someone on another unit had this one not been canceled AFTER the auction was over. I prefer the local ones especially through storage treasures, but now I may think twice and possibly use another more reliable sight next time.

Nervous but Excited I was really nervous it being my first time participating in an auction , but everything was clear and I had a smooth transaction. Highly recommended

Bought a unit from Urban Storage in Tacoma Bought a unit from Urban Storage in Tacoma. Cleaned it out and went back for my deposit. No problem with unit being cleaned but woman working couldn't find my deposit. I was there for an hour while she called around. She talked to her boss who wanted me to sign the form stating I received my deposit back. I told her that wasn't happening until I got my deposit back. Woman had a terrible attitude and her boss was even worse. Deposit was finally located and I got it back. The customer service was horrible although the day I came in and paid for the unit, it was great as was the woman working.

I won an auction from Public Storage I won an auction from Public Storage. Called to pay and got instructions on where to pay and how to pick up merchandise. Approximately 1 hr later the manager called me to inform that the general manager had pulled the unit from the sale. There were 31 bids placed on this unit, it was won and then pulled from sale. Something don't sound right.