I am having issues between what Touch… I am having issues between what Touch of Modern is saying and what Shipped has on file and nobody can give me an answer. This is about two other items order number O7513899575 and item is Carbon Fiber Stainless Steel Domed Ring // 8mm // Black + Silver where Touch of modern says it was mail but Shipped says it was not and I have not received the item.

Not Happy I waited to rate you it’s been over a month and no other communication. The box I received while in transit was damaged by DHL when the post office received it damaged & empty they still had to deliver it, and I received an empty and damaged package. Now Touch of modern only wants to give me $23 not the $90.30 I paid and that’s what I was advised I would receive.

fedex lost/indefinitely delayed my… fedex lost/indefinitely delayed my shipment. A waited through the delays for a month or so. I called to resolve the issue to no avail. So I filed a claim with shipped an they quickly issued me a refund and resolved the issue in minutes.

Service with an edge. I ordered some folding knives from Touch of Modern and when they arrived I noticed the blades were bent. I took photos showing the issue and sent them in. Before I knew it the purchase was refunded, amazingly fast. Shipped took prompt action resolving the situation almost to the point of it not happening.

Excellent experience Excellent experience. The lamp was broken when I opened the package, although there was no damage to the box itself. After contacting and submitting the picture, the claim was approved right away, Shipped contacted the seller, and arranged the replacement. Couldn't have gone better than that!