Sonim XP5700 was brand new and GSM unlocked Sonim XP5700 was brand new and GSM unlocked as advertised. Indestructible rugged phone with excellent connectivity on t-mo and wi-fi. You can also add apps (like email and maps) over ADB. Shipping was super fast. I ordered on a Thursday and received the following Monday via USPS Fist Class (free shipping). Their customer service emails were routed to my gmail spam box, be sure to check for their order and shipping confirmations. Very happy with the phone and the service from Mr. Aberthon.

HIGHLY, HIGHLY, HIGHLY RECOMMEND...VERY PROFESSIONAL & ETHICAL! Mr. Aberthon ROCKS! We have purchased two mobile hotspots from Mr. Aberthon and we HIGHLY recommend them! They ship on time, product is EXACTLY as described, and support is extraordinaire! Mr. Aberthon is one of the most ethical electronic device companies on the web. Even Amazon takes a back seat to Mr. Aberthon! No games...just great quality and service. We HIGHLY recommend Mr. Aberthon!

Returns Never heard of this company. Took a chance purchased a phone arrived did not work correctly returned phone.was credited back on my charge immediately received two emails making sure credit was received. Would use them any time reliable

Very happy My old Samsung Rugby phone broke & I wanted a similar replacement .My carrier does not have them anymore & I was not impressed with their $250 alternative which would also mean another 2 year contract .After some online research I went with Mr Aberthon & purchased a new Samsung Rugby B780A which arrived 3 days later for under $90 including shipping . As the Sim cards were smaller I got a replacement free of charge from my carrier & I`m thrilled with my rugged phone .

After the maze of trying to get useful … After the maze of trying to get useful information from the giants (think Best Buy, Amazon...) so refreshing to get such personalized service and recommendations from Mr. Aberthon. I hope Mr. Aberthon gets best customers, most reasonable people shopping his store. So relax and learn, we don't want Mr. A to become jaded and tired of providing his great products. Congrats on your first year Mr. A, and many more!