Friendly, efficient, personal, caring. I really like this storage system overall. The only concern is the unavailability of a rolling cart at times as they were being used by someone else and I needed to get a move on

Excellent! This is a very nice storage location. It's in a nice residential neighborhood, it has easy access, the storage areas are clean and temperature controlled. My only concern is that it seems to be priced high.

I am disappointed in my decision to rent from this facility! I am somewhat disappointed in my decision to rent from the New Hope storage facility. I moved in on Friday, September 13th, around 5:00 p.m. I was pleased with the staff, the price, the indiividually alarmed doors, the unloading inside the building. I was VERY unhappy with the temperature, very very hot inside. It was cooler outside, not my idea of climate controlled. There were only three carts available and two were being used, that left one small cart to unload a 26' truck. The smell of fresh cigarette smoke, someone smoking in the building, and now the worry of my belongings smelling of cigarettes. I chose this facility because of the amenities it provided. I felt my belongings would be safe. I now fear damage from high humidity and cigarette smoke. Please reassure me that this will not be the case. I really do NOT want to move again.

Great experience with summer storage for college student. MSC was clean. Our stored items were in perfect condition after 4 months. Staff was friendly and efficient. We loved the drive in loading area as it was raining on move-in day at the college.

Perfect all-around service. The staff was excellent. Helped pick out perfect size unit. The availability of packing supplies and Uhaul truck was really convenient. I would recommend the facilities to anyone. Thanks for all your help!!