Not so long ago I started using the… Not so long ago I started using the services of this intermediary, so far I like everything, convenient interface, quick addition of parcels in my personal cabinet. After delivery they added the parcel in 24-48 hours. From the minuses, could not write to support, although there is a chat on the site, but there is only a bot. Otherwise, I do not see any problems, if there will be - I will add my review.

I used it 4 times and can't say anything bad about it I used this service to receive 3 Steam Decks and 1 Steam Deck Dock Station. 3 out of 4 parcels was delivered very fast (~10 days from USA to Russia), the remaining one had long delivery because of Black Friday, I still got what I ordered through (in a month). They works even in sanctions mode and find new routes when previous become unusable, this is major + for them. I didn't had any negative experience with them. My last track number is PCT000000805128.

worst Delivery Service 2022 Award Unfortunately, the quality of work and attention to clients dropped dramatically in 2022. There are logistical difficulties worldwide, but no one forces you to deceive and ignore customers—worst Delivery Service 2022 Award. I sent my first package via pochtoy.com back in 2015. Over the past eight years, I have recommended this service to many, but today I will do everything to reduce the number of its customers. You can't work that badly. On 09/21/2022, my parcel was sent from the warehouse (USA, DE). It was a standard package without prohibited attachments. Parcel number 567006, tracking code CQ003184780RU, the price of the goods was $341.38. The parcel included essential medicines that could not be bought in Russia. Weight of incoming parcels per parcel: 2 kg 400 grams (5 lb 3 oz). Econom shipping for $58.99 + $5.0 insurance + $3.0 shipping insurance. On 09/28/2022, the parcel arrived at the Helsinki warehouse, and since then (for five months), the tracking has not changed. I am not only dissatisfied with the fact that I cannot receive my order but also with several factors: 1) Pochtoy.com did not contact me or explain the delay's reasons. I had to create free tickets #291349 and #311565, and #329275. Multiple tickets, since pochtoy.com requires you to create new tickets for each mini-problem. Perhaps this is how the Help Desk KPI works. They pretend to solve many problems, but in reality, they don't. When I asked several questions in one ticket, at least half were ignored. 2) Since I did not get any intelligible answer in free tickets, I had to create a paid ticket for $2 - #329275. They answered me with a paid ticket, but then it was closed without solving the problem. 3) Pohtoy.com refused to recognize the fact that it has been in the same warehouse for five months as a loss, and refused to pay insurance. 4) Pohtoy.com refused to give both the name of the carrier and the name of the customs broker so that I could contact them myself. 5) Pohtoy.com refused to send me the exact terms and conditions of the insurance, including not answering my question "What is the maximum insurance coverage" and not answering my question, "What does "delivery package" mean for insurance payment." 6) In ticket #316797, the pochtoy.com support service admitted that "some documents were lost." But instead of solving the problem, this ticket was closed, and I can no longer write anything in this ticket. 7) As a result, I was left without money, a package, support, and attention. I think that this is very low-quality work.

Excellent delivery service! Excellent delivery service! I ordered 1MORE EVO wireless headphones from the newegg store, delivery was quite fast. Track number PCT000000679180, it took about 2 weeks from the USA to Novosibirsk, and I ordered it in November on Black Friday, when the load was quite large. I picked it up from the Boxbury parcel terminal near my house. I am very pleased, next time I will send only by mail.

This service is scammers This service is scammers. The parcel was lost 6 months ago. They blocked me in all services.. No information is given