Disappointed
GBPoor shipping estimates Ordered and I was told 10 days for delivery, which I was fine with. Then I got an email 2 weeks later saying it would be another 10 days.
TAMMIE PARKS
GBI had a little bit of communication… I had a little bit of communication problems with people not getting back with me in a timely manner, but bottom line, I was able to return the item for a refund.
Zana
GBI did not receive my package & I did… I did not receive my package & I did not get a confirmation email from you, but paid for it and nobody is picking up the phone
Tim
GBYour order will be cancelled without notice if THEY misprice an item I was checking out their available items and found some products in their online catalog that were unusually inexpensive so, I ordered them. I assumed since it was available to order and I had it in my cart, put my credit card in for payment and completed the ordering process that I would receive them. Most times when a legitimate company makes a mistake they honor the price and update the page/sku after it's found by a customer. Well, not the packaging group. They cancelled the orders with ZERO correspondence!! No fulfilled order, no "thank you for finding our mistake" and partially filling the order, not even a "we can't fill your order because of a price discrepency." No communication at all. Very rude and unappreciative. The errors were fixed soon after. You're welcome The Packaging Group, apparently you guys don't honor your online pricing or value people calling out your mistakes.
Tim
GBexcellent customer service good price, excellent customer service, this was my first experience with TPG, I will be back, Thank You