As a customer of almost 20 years As a customer of almost 20 years, the managers have come and gone. The current managers are not very happy where they are, based on their poor attitude. (Edgewater Drive) If you call Personal Mini Storage, you have to leave a message, unless you are calling Billing. But nobody calls back. So maybe this is where the bad attitudes are hidden from the public. It seems like they are prepping the facilities for a sale soon. Is this the future of handling customers?

The Very Best Facility EVER! My wife and I never knew just how clean and organized Personal Mini Storage facilities are! That's why we have a unit, as well as an RV parking spot. The company's mindset makes customers like us very happy and we fully intend to continue our relationship with Personal Mini Storage!

Emily and Mario are the best! Emily and Mario are the best in the business. they make you feel like family. Their passion for service and to tbe the best is unsurpassed. I have renewed my space for the second year and when I walked in to sign my annual contract they remember me. When you need storage you have to give Personal Mini Storage on Edgewater Drive your business you wont regret it!

Unacceptable and unprofessional disrespectful Mrs Parish at the old winter garden rd location personal mini storage do not rent a unit from this property My experience with the manager Mrs Parish was disrespectful rude and unacceptable her customer service to me as a customer was unprofessional and she takes her job personal she spoke to me in a condescending manner over late rent on her property she added unnecessary fees to bill with explanation I complained about roaches in my unit in which she refused to address this place is horrible and she is very ignorant I might ad who allowed such a person to have a position of management of a job handling customer can you say ghetto animal behavior stay away from this property.!!!!!!!!!!!!!,,!

Really got the great spot and had great customer service from Brad and Lisa. They treat you like family. Not only professional but also had a sense of humor. Customers like to know they are getting more for their money than just a storage spot, they like to get great customer service.