Manager at mini storage on West… Manager at mini storage on West Michigan is very rude and does not want to listen to any issues with unit. She locked me out of the unit by turning off my code without informing me. I have asked her to explain why and I asked her to transfer me to her boss but refuses to saying she will get back to me and hung up on me. I will never rent with mini storage on West Michigan in Orlando. She replaced Sunny the manager who was very nice & I had no problems with.

This is the best place for customer service in storage matters. I have had a unit at this facility for almost 13 years. It has improved greatly over the past years and is ideal today for anyone who needs a storage facility. I highly recommend this facility to anyone looking for a place for storage and work area.

Emily and Mario are the best! Emily and Mario are the best in the business. they make you feel like family. Their passion for service and to tbe the best is unsurpassed. I have renewed my space for the second year and when I walked in to sign my annual contract they remember me. When you need storage you have to give Personal Mini Storage on Edgewater Drive your business you wont regret it!

Unacceptable and unprofessional disrespectful Mrs Parish at the old winter garden rd location personal mini storage do not rent a unit from this property My experience with the manager Mrs Parish was disrespectful rude and unacceptable her customer service to me as a customer was unprofessional and she takes her job personal she spoke to me in a condescending manner over late rent on her property she added unnecessary fees to bill with explanation I complained about roaches in my unit in which she refused to address this place is horrible and she is very ignorant I might ad who allowed such a person to have a position of management of a job handling customer can you say ghetto animal behavior stay away from this property.!!!!!!!!!!!!!,,!

Their roof leaked and ruined my mattresses! So after a month of no return calls, I FINALLY get a call back from Joel (operations manager) at personal mini storage. He informs me that they will not be covering any of the damages to my mattresses caused by their roof leaking!!! And the insurance company just informed us that even though we had $3000 coverage they only paid $1700! My mattress alone cost $2800 and my bed was $1000! My daughter’s mattress was also $1000! This is ridiculous to say the least!!!