After 6 years they went down the hill After 6 years they went down the hill. Year by year the services became worse and worse until I had to stop using them. Made an appointment for a pick up, got called that I need to pay some extra taxes - although it wasn't specified on their website, agreed to pay it although it didn't made that much sense, only to get a call from the driver that we waits for me outside to drop my parcel, so much for the "door to door" services, because "the company won't let him enter the building". Hilarious services with a waste of money and a waste of time.

Very polite and helpfull customer… Very polite and helpfull customer service, i sent in march 2022 2 pallets 900kg each and other two boxes arround 40kg each. . Best price on pallet, repeat customer service 10 stars help me with all documents for parcels

Avoid at all costs Avoid at all costs . The company is soo bad I had to take 2 days of work and twice they didn’t turn up so I’d lost £500 just by that ! Very untrustworthy, packages arrives open and items missing from inside . This is second time I’m using them and thy don’t care about punctuality! The collection guys looking very suspicious without high visibility vests etc etc !

A nightmare experience A nightmare experience, most part of my parcels arrived damaged, dirty and when a made a complaint, they said it's my fault because of the packaging. Drivers collecting your stuff are basicaly throwing your parcels in the vans. They changed the original packaging of one of my parcels with another one with no consent, stuff missing!! Absolutely appaling!! I am trying to avoid a depression at the moment.

An exceptional collection service… An exceptional collection service between the UK and Romania. I transferred from London to Bucharest more than 20 parcels that arrived intact at their destination. After this experience, I turned to them again with more confidence and obtained impeccable services, very kind couriers, they took my parcels from my door and presented them at their destination in optimal conditions. The prices are very competitive under special quality conditions. Thanks EastLines!