Company offers no refund for undersized packages Company quotes terms and conditions as to why they refuse to refund £80+ from a £200+ order where the items were measured correctly but the weight was less than declared. They would have charged me extra tax if the parcel was heavier so why not give the customer back their money to make it fair? No coupon for future use given, no refund. I'm pretty much going to look elsewhere for the rest of the items I was planning on sending home with another company that's not a thief. Lost a future customer and I hope this review will open up other people's eyes about the kind of business you run. 1/5 stars.

A nightmare experience A nightmare experience, most part of my parcels arrived damaged, dirty and when a made a complaint, they said it's my fault because of the packaging. Drivers collecting your stuff are basicaly throwing your parcels in the vans. They changed the original packaging of one of my parcels with another one with no consent, stuff missing!! Absolutely appaling!! I am trying to avoid a depression at the moment.

Professional and reliable I've been using the company 's services for more than 5 years and they've always proved highly professional and reliable.

The stuff arrived on time The stuff arrived on time, complete, undamaged. Price is ok. What more can you ask for.

Do not touch with a bargepole! No zero stars are available, unfortunately. Pick up: Driver blamed me for road works and being late, packaging too large (should I cut my stereo system in two?). Absolutely no shame in talking to clients like that.