All I have to say is look at ALL the… All I have to say is look at ALL the reviews! They did the same to us! Quoted a price that was discussed and on paper with all items listed and promised a price. When truck was all loaded and ready to go they doubled the price, thousands more! They know you are stuck and take advantage of people. Even had tipped them and spent $50 on food they wanted for lunch. Absolute rip off and liars!! Not a honest company and also damage a lot of your precious things. Beware! Go elsewhere! I did put a complaint in to BBB as well.

DO NOT USE BLACK BEAR MOVING AND STORAGE DO NOT USE THIS COMPANY This was the worse move I have ever experienced. Please stay away from using Black Bear moving and storage. They will destroy your items. I got bullied to write a previous review in yelp, the drivers that picked the stuff stood by me and asked to write a review before they picked up my items. Also asked for a big tip (you help us we help you) that's what they said or they wouldn't take most of my items. I was in a bind I already sold my house and I had to get out. They knew that and took advantage. I was moving from California to Massachusetts I requested a quote from several companies, I listed everything I wanted to move and Black bear gave me the best quote it was for $1950. Came the day of the move and they came in and the first thing they said that I have a lot more than what they expected. I took out my inventory sheet and showed them. everything was listed on the quote but they still insisted that it will cost over $4500. I had to give some of my furniture to the movers then I ended up paying $2500 plus $150 tip plus S300 for storage. But that was not the worse of it. When I got my place I gave them one month notice to deliver my stuff but it took 5 weeks to deliver my stuff and the driver was very rude. Please look at the pictures to see how much damages, all my boxes were damaged and items were stolen from inside the boxes. Also my dining room table was all scratched up. When I spoke to Chris (the manager) he said to file a claim for the damages I had to print the pictures and fill out and send the claim to their insurance company. which it took them a month to get back to me with $66 but Chris agreed to pay $300 (another scam) so I signed the paper and at first they wanted my financial information for wire transfer but I got suspicious I didn't trust them. I asked their customer support person (Janet) to send the check they promise they will but after 4 weeks no check and they would Not return my calls. I am warning people DON'T use Black Bear Moving and Storage they are a bunch of bullies. they will give you a low quote but when it comes the day of the move they know you have no choice and they will double the charges.

Business Move Business Move Was a great experience knowing i was under pressure to move quickly. My company had to finish packing and they did such a great job wrapping and securing our items. I am glad that even on such short notice they were able to fit me. It seemed expensive but considering the timeline i provided, the packing the was needed, and ultimately the distance i was traveling, it was so worth it.

DO NOT USE THESE MOVERS DO NOT USE THESE MOVERS! BEWARE! PLEASE READ BEFORE HAVING THEM MOVE YOUR STUFF! NIGHTMARE MOVERS!!! Upon doing my research on multiple moving company’s, and before signing any contracts with Black Bear Moving and Storage INC, they PROMISED a seamless and stress free move. THAT WAS A LIE! Working with Black Bear Moving company has been one of the WORST experiences in my entire life. For starters at pick up of my belongings the drivers were 5 HOURS LATE! I was given a window between 12-4pm and Driver did not show up until around 9pm. Given the runaround that the truck was only 30 mins away every time I called for an update. Costumer service is also AWFUL, one gentlemen in particular Name Robert was extremely RUDE and DISRESPECTFUL. Being yelled at by a customer service representative is UNACCEPTABLE from my perspective. Upon delivery of my items the driver did NOT notify me that he was driving an 18 wheeler, there for no access was available. The Driver who was very unwilling to help and seemed to be in a rush to ditch my belongings gave me two options to unload my stuff to another truck, where he would just transfer over to another truck and leave WITHOUT DROPPING OFF MY ITEMS TO MY DOOR AND ASSEMBLING MY ITEMS AS PROMISED IN THE POLICY. Or The second option was that he was going to take my items to a storage facility in which I would be responsible to get my items to my house myself. I would also have to pay an ADDITIONAL 300 dollar fee. I decided on option one the driver loaded a UHAUL TRUCK THAT I RENTED AND LEFT. Leaving me to unload the truck MYSELF AND ASSEMBLE MY FURNITURE. ALL BOXES WERE ALL SMASHED AND TORN ON THE EDGES. Mind you that none of this INFORMATION IS DISCLOSED TO THE CUSTOMER NOR WRITTEN ON THE POLICY! OVERALL HORRIBLE COSTUMER SERVICE EXPERIENCE AND NIGHTMARE MOVE. BEWARE! This company is full of LIES. They will not take care of you’re belongings! They only care about your Money!

We have used this storage place for 3… We have used this storage place for 3 years and had really good and fair service! When it came time to pack up our things Curtis was super nice and helpful .There are so many storage spots now you want to be comfortable where you leave your treasured things!