James Cutt
GBOutstanding service !!! Debra and Mike made our moving experience seamless and stress-free!
Jim Kurosad
GBBait and Switch scam transporting my… Thanks for responding to my review and digging a deeper hole for yourselves and creating a record for law enforcment. I hope you post the entire transcript of all of my calls over several days with your many different staff members. Please include texts too, which are revealing too. Unlike your continued fraudlent statements, phone transcripts will not include you mentioning to me COVID problems with a driver. However, it will contain you giving several excuses as to why you raised your price at the last minute, including President's Day problems with drivers and the weather in Vermont. Your contract does not allow you to change the contract price at the last minute. In fact, it says the contract can only be changed in writing, which it was not. Besides, the beauty of your bait and switch scheme is that you force the customer to go ahead with the higher price because he/she has no other choice at the last minute when they are moving to another state that same day, making finding another transporter in time impossible. In my case, moving my elderly parents from VT to NC the same day your executed your fraudulent plan to raise your binding contract price at the last second. I encourage readers to view other reviews on this website and places like Google and the Better Business Bureau which documents similar complaints such as mine.
Customer
GBNone Payment My name is Angelia Nickerson me and my husband own a small trucking company, and we accepted an Order from this New Way Moving via Central Dispatch. Upon delivery of the vehicle there was an issue, they sent it over has COD, The amount of customers payment was wrong, when contacting the office me and customer talk to the rudest person, not trying to assist in any way what's so ever tried explaining the issue, "She stated she is home with her kid's what we want her to do about it" she stated how irrating these calls are etc. I finally spoke with a Ms. Rachel who assured me it was an error and that she would make sure we are paid on Monday. Smooth everything out with their customer, and today is Wednesday my number has been blocked, after another person told me Monday they would send payment after, lunch. Tuesday a Manger is working on our payment. This morning trying to follow up and my number is blocked. This is not the way to do business.
sravan peddi
GBDon't trust them Don't trust them, They change their quotation every time, I received 3 different quotations every time they increase the price. If you wanna contact the customer service Don't dare that!!! they have the best worst customer service, Even the manager doesn't know when they ship your vehicle, whos gonna pick your vehicle. they are consultants only. They shout on customers and forced to sign agreements multiple times, If you don't have time to read Terms, that's it your money gone. Good luck:)
Amir
GBThey are an absolute scam They are an absolute scam! Read the reviews and run! They request cash or check or cash app and make you sign a contratct to be reliable for deposit of $200. Then they falslely say they assigned you a driver so the deposit kicks in and then never pick up your car untill you give up and go with others. They pick the deposit and earn their money thos way. It's a contractual legit place of scam business that needs to be investigated and sbut down. By the way horrible customer service, rude people, and non responsive. Run and do not look back! You'll thank me later.