John Bajoras
GBLong time customer trade show disaster Long time customer. Was happy overall. Having a nightmare right now. My full truckload was supposed to be picked up last Wednesday. No truck showed up. I called they said we do not have a driver. They said if I paid an additional $1,000 I could probably get a truck. I agreed they got a truck. Delivery was supposed to be Monday. I arrived at delivery location to receive on Monday. They said we will deliver on Tuesday. I showed up on Tuesday. They said we will deliver on Wednesday. I have a record of dozens of emails and phone calls. Nobody is contacting me. Nobody is able to give me definitive answers. I am beside myself. I am so let down. Please help.
Jude Noronha
CAThe worst ServiceEVER The worst ServiceEVER We were charged more than what was agreed upon on our first invoice. Our sales representative said he would check and fix any errors and requested us to continue shipping. After four weeks we did not receive any invoices nor an explanation for the excess amounts billed. We asked them to cancel our services and send us invoices so we can clear our payment due. They charged our credit card on file and did not send us any invoices. Luckily, we had limited exposure to them. We will file a dispute with our credit card company. It appears the staff is trained to sweet-talk customers into signing up for their services. Can't blame them as it appears the company follows a deceitful manner of attracting business.
Ian Bennett
GBHighly Recommend Working with Unishippers has been an absolute god send. My process was a nightmare and quite honestly, I didn't know where or how to fix everything going on between FedEx and UPS. Love my rep at Unishippers and their support staff.
Mark Grissom
GBThese guys billed me almost $1000 for… These guys billed me almost $1000 for no reason and are no longer communicating with me and have not returned my money.
shoelover
GBI am not one to write reviews I am not one to write reviews, but after reading all of these bad ones I had to add my two cents because I strongly disagree. I have been shipping with Unishippers for our UPS Ground shipments for just about a year now. The reviews made me really hesitant, but my rep from the Creative Control franchise in Boston, assured me she would reimburse me if I did not like what I saw. She is attentive, they have a PHENOMENAL customer service team & I have never seen an "added fee" like people are saying. My rates are the same now as they were 9 months ago. I seriously could not recommend this service any more. I am very satisfied.