RIDICULOUS INCREAES EVERY 8 MONTHS They increase the rentals every 8 months; for 2024 the rate increase is over 9%. They keep expanding/building and it appears they pass on the cost to their customers. Filed a complaint and basically it falls on deaf-ears; nothing ever gets done. This is a Florida Location, I'm referring to.

I don’t ever write reviews online but… I don’t ever write reviews online but felt like I had to say something about Storage King so others will be aware. My wife and I keep our Airstream RV at their new acquisition storage site in Niederwald, Texas. Yesterday we returned from a trip to drop off our RV at the storage site. Construction work is being done which involves the only entrance to return our RV. Uneven boards had been set up across the drive through at the gate and we had no other access to our site. Workers were on site at the time and did not tell us to avoid driving over the boards. We drove SLOWLY over the boards because of concern about the truck and RV tires, but a board popped up and struck the bottom of our RV. As a result part of our holding tank was broken off the RV. We have talked with a spokesperson at Storage King several times after the incident yesterday and again today. Storage King refuses to take any responsibility for the damage to our RV from what is obviously negligence due to shoddy construction work on their site. We will be removing our RV from Storage King and getting it into a safer site as soon as we can in order to avoid the possibility of any other incidents that their construction might cause. EVERYONE BE WARNED ABOUT STORING YOUR RV AT THIS PLACE!

Poor Accounting Management Renting an outdoor covered storage space in Colorado Springs. The space seems secure and access is OK. The problem is with billing. I have rented for eight months and have problems on 6 different billing cycles. Of course all of them are in SK's favor. I really do not want to deal with these issues all the time so I will be moving very soon. Also, book your space through a third party as it will be less expensive.

Mike is what made my experience great Mike is what made my experience great! I have been a customer there since 2016 when Seacoast storage owned the property. Mike is always happy and has a smile for you when you come in the door. He’s not afraid to say to a customer, “what if you try this and you might save a few dollars.” Customers love to hear that they are saving a few dollars. Mike points out the improvements that Storage King has made to the former Seacoast property and it sounds like a brand new facility when he gets done explaining how much Storage King put into the property. Keep Mike as the face of Storage King there at Fort Pierce and you will keep your customers. I can’t say that I give Storage King the five stars due to rent increases that have been as high as 17%. As far as I am concerned, Mike deserves all the credit for the success of this Fort Pierce property.

**Beware** **Beware** I do not recommend renting with this company. I was charged $82 ($41x2) while trying to rent a unit from them. They do not have record of either charge and it didn't apply towards my account. The managers do not have the ability to do anything other than take your money and they refuse to give you the contact info of someone who does. Storage King does not have any type of corporate contact info listed anywhere. If you call their call center they just route you back to the location manager who doesn't have the ability to do anything. Its extremely frustrating and absolutely ridiculous. They're basically thieves Who just take your money and tell you there is nothing they can do about it. Who knows what other payments this place loses on the reg. I'd definitely stay away.