customer
GBStarted out as a customer under old… Started out as a customer under old management ( 2017) a true delight to work with. Every Month there is new change. Company does not answer calls or return email messages. Have been locked out of online access repeatedly gate codes erased, poor customer service each month and I will be moving on soon. This is what happens when a local business is bought by out of towners who don't understand local business.
Deborah Snyder
GBI tried contacting 4 other storage… I tried contacting 4 other storage businesses before contacting Storage King USA. The offices were closed on every one & I phoned each one & left messages - I did not receive a return call until 3 days later. I made 1 call to Storage King & BAM! Problem solved. The lady in the office was friendly, efficient & speedy. I’m 100% satisfied! The units are easily accessible, clean & secure. Couldn’t ask for more! Thank you, Storage King USA, for making my life less stressful.
James Smith
GBI guess my stuff is ok Nothing seems to ever go right. I'm being billed for a storage that is not mine taking it off my bank card with out permission. Meanwhile my real account is not paid and I can't seem to get anywhere on the app hopefully tomorrow when his business day I haven't lost my stuff yet while paying for who knows what storage. You're seeing if you garbage and an empty storage that's not true I was told by the owner of the storage the individual storage unit to put their stuff there I don't overs garbage or what it was I don't really care. They never seem to know which a rainy storage and which is not
Douglas Clarke
GBMike is what made my experience great Mike is what made my experience great! I have been a customer there since 2016 when Seacoast storage owned the property. Mike is always happy and has a smile for you when you come in the door. He’s not afraid to say to a customer, “what if you try this and you might save a few dollars.” Customers love to hear that they are saving a few dollars. Mike points out the improvements that Storage King has made to the former Seacoast property and it sounds like a brand new facility when he gets done explaining how much Storage King put into the property. Keep Mike as the face of Storage King there at Fort Pierce and you will keep your customers. I can’t say that I give Storage King the five stars due to rent increases that have been as high as 17%. As far as I am concerned, Mike deserves all the credit for the success of this Fort Pierce property.
Ben Fisher
GB**Beware** **Beware** I do not recommend renting with this company. I was charged $82 ($41x2) while trying to rent a unit from them. They do not have record of either charge and it didn't apply towards my account. The managers do not have the ability to do anything other than take your money and they refuse to give you the contact info of someone who does. Storage King does not have any type of corporate contact info listed anywhere. If you call their call center they just route you back to the location manager who doesn't have the ability to do anything. Its extremely frustrating and absolutely ridiculous. They're basically thieves Who just take your money and tell you there is nothing they can do about it. Who knows what other payments this place loses on the reg. I'd definitely stay away.