Philippe Cooper
GBWill not return Security deposit We moved out of our unit in advance of our lease end date and provided ample notice of termination. The unit was left impeccable. We made numerous requests for refund of the security deposit to no avail. Their collections person Jailyn told me “check in mail” for past 6 weeks. Update: after contacting senior management- check was finally issued.
Dawn Rivera
GBWhat a greedy group of owners What a greedy group of owners. Unbelievable with a price increase during all the suffering & hardship going on. Greedy Demons. Typical Satan doers. Price based on area, what a crock of crap. Its pure greed. Good luck explaining your greed to God on your judgment day. Typical corporation money hungry beasts.
Frank H Bentley
GBWarehouse area is always clean Warehouse area is always clean. I am retired from Sears and have hired thousands of people. If I was still hiring, I would hire Savoy in a heartbeat. She is smart, very good with people, and always has a smile on her face when she greets you. She is definitely material for a higher position. District Mgr. Alan has always responded to any questions I may have, almost immediately. This company hires great folks. Just needs to work on customer retention instead of continual raising of rents and running off customers that have been there for years. Maybe raise base prices for new customers, but need to show some loyalty to existing customers that have paid their rents on time.
David Drummond
GBLow boy trailer was stolen at Store… Low boy trailer was stolen at Store Sace. Store Space claims no responsibility. I had paid for Octobers storage fees and they hadn't deposited the check, I asked that they not deposit the check since trailer was missing. They cashed it two days later. Shame!
RondaLee
GBRun as fast as you can....Not a truthful company Not a storage for buisness or being able to access your items.Called for unit same day. Said it was available. I arrived with in 3 mins after deposit was taken.No office to go to to check in. Sign on door says closed till further notice. Called the company.. charged me the no. Refundable fee knowing facility was closed.. lied about being able to access a space. No manager.. response from store. First it was a sign about we energies then a about door coil.. no communication between Florida office and the city. They kept my $29 non refundable... no supervisor and no accessible manager. I need space immediately and they knew that taking the lease. Charged me literally for nothing. If u can afford to stay away please do! sketchy buiness....