Justin Kutzley
GBI will NEVER use this shipping company again!! I contacted someone September 20th 2023 for a package that was sent August 29th 2023 and it was an expedited shipment. I did not receive a response until today October 4th 2023. Which was finally delivered September 22nd.2023. I was giving a delivery time of 7 to 10 business days. It was a few days shy of a month. Was definitely not worth the money I paid. I should have paid the $4 extra and sent it with ups with the guarantee of it getting there in 5 days.
C4
JPAvoid this company Avoid this company. Japan Crate uses them. This shipping company is just as inept as Japan Crate and their sister companies. Absolutely horrible / non existent customer service that if you do get a human and not some zen desk macro, they will lie to you in circles even when you show them clear information they are incorrect.
Ragunathan Nagarajan
GBI sent a document to be delivered to a… I sent a document to be delivered to a address in India. The package was received by orangeDS on July31st and still the package was not delivered to the address. Sent several emails asking for the status of my package as off now there were no response from this courier and there is no customer service number. I raised a complaint with Federal Trade Commission on this companies irresponsive behavior. Please don't use this company for any of your businesses. One of a very bad company I ever say in US.
mariam B
GBThey Stole my $600 Package and claimed lost I paid $90 in shipping to ship a package worth over $500. They never processed it at their facility. They stole what inside and declared it "Lost" in transit. Their loss rate is 100%. Do no ship with this business unless you want you package to never be seen again. I am suspecting it's not even a real shipping company! Instead, some business run by cyber criminal who figured out a way to steal packages legally from US and forward them to India or China to resale...
Brian
DKDont use this Company if your planing… Dont use this Company if your planing to buy Christmas gift Them send a shipment Home to me october 12 and today november 12 its still not arrived