I am strongly disappointed with Package… I am strongly disappointed with Package Concierge service. I paid 10$ and I didn't even need it, and I paid only because appt complex told me to do something and they didn't notify me that if I do not sign up packages will be anyway delivered to my door. So with first 6 packages this happened, they were delivered to my door anyway...so I don't understand why did I pay this service. Also 7th package was delivered in package concierge lockbox but I never got an email or sms about it. I just found it. So I do not recommend this service to anyone. Waste of money.

Package Concierge keeps my packages safe. Really like my Package Concierge at my apartment complex. I can have packages securely delivered to this locker system instead of my front door. Very easy to use. Great notification system, and I don't have to wait at home for my deliveries.

the screen never works the screen never works, its a miracle if you touch it and it actually responds in any way. ive been trying multiple times a day to get a package of mine thats been stuck in there for four days and not once has it actually responded to my touch. the apartment says they cant help me and ive never hated a stupid metal box more.

Apartment complex considering PC, think again. Never did I think I’d make any form of housing decision based upon the package system, but if any place I tour in the future uses Package concierge, I am running far away. While they have understanding customer service, it doesn’t help the fact that their technology is buggy and has made the simple process of getting a package take over an hour. If you’re an apartment complex, please do not use them. Your residents will thank you.

It is not the worst but it does need… It is not the worst but it does need improvements. Pro: packages get delivered here and I get notifications and reminders that I have a package via email and phone. Cons: after 4 days you begin to get charged for storage fees. It doesn’t exclude weekends or holidays. So when I go out of town for a weekend or holiday I have to make sure a package aren’t delivered on a Friday or I will get charged $3 per day. I have received ghost packages. I’ll receive notifications that I have a package when I actually don’t and then I am charged after 4 days despite not having a package. Overall I don’t like this service. An expensive thing to have with many improvements needed.