Terrible I've never experienced an online shop this awful - like the person above said, how do they stay in business?? I had to give my private mobile number to be able to place the order and they didn't even send an order confirmation. They promise 3-7 days shipping but after 8 days I'm still waiting for it to be sent and being given the run around. I will NEVER use this site again.

I ordered three packs of newport I only… I ordered three packs of newport I only received two customer service said it was merchant error but refuse to deliver my additional pack

I swore the last time I ordered from… I swore the last time I ordered from Saucey, I would not do it again,but like the fool I’am I did and again they screwed up. Twice in a row they sent drivers that did not speak any English at all and could not find my house. I had to walk to them to find them and neither driver did not know what they were doing and did not get the orders right. I think they hire illegal aliens. Never again SAUCEY sucks

Your retailers are always out of stock… Your retailers are always out of stock on cigarettes. Your customer service agent says they can't change the retailer anymore. If I could give zero stars I would. Retailers get stock of cigarettes every single week and there is no reason why there is zero...none online. After the last time I had my grandson take me to the nearest store and I bought 3 CARTONS. So this really tells me you don't want customers in my area. This is only the most recent time I have had this issue.

Order never fulfilled Despite my order being confirmed, the order was never fulfilled and I have not, after over two weeks, received any correspondence regarding my order. This is the worst customer service I have ever experienced from any on line vendor.