This shipping courier is just as… This shipping courier is just as horrible as LSO. I don’t understand why companies continue to use such an irresponsible and unreliable shipping courier to Send out their packages. People are paying their hard Earned money to pay for goods and never receive. Why would you want to do business that way? It’s not OK. I am extremely tired of it, and I will no longer use companies like SHEIN In the future. It’s obvious they could care less about their customers by using low quality couriers just to save a buck. I may be one customer that’s done with SHEIN but if it continues, it will be more people to stop using SHEIN. It’s not worth the time nor the hassle.

ZERO STARS IF I COULD I placed an order with SHEIN on April 13, products I needed for 4/27. I purposely filled my cart so that I can get expedited shipping. My delivery window said Aug 21-22. I opted to have the items sent to my workplace since I have no safe space at home and I'd obviously be at work. SpeedX attempted the delivery on Sunday Aug 21. Okay, nbd I expected them to attempt delivery the next business day like other couriers do. Come Monday, nothing. I reach out to their "team" several times, providing my work hours to a Jessie. No attempt on Tuesday, even said it went back to their "designated facility" in NY, I'm in MA. I reach out AGAIN, Jessie asked me the same questions and gave me the exact same response as the first time I reached out. 2 days later on April 24 they attempt a delivery at 9:04pm even after I provided my hours THREE TIMES at this point, and getting the same response from Jessie every time. I see an attempt Aug 25 at 5:55am....seriously??? I reach out AGAIN and at this point even reached out to SHEIN and they told me they're coordinating with the logistics team to have my stuff sent to me asap. Today on Aug 26, I see another failed attempt due to closed premises which is complete garbage. My work place was open and I even checked security cameras, nobody came by. I complained to SHEIN again and demanded a refund but they told me I'd have to wait for next Tuesday April 30 to see if I receive my stuff first. At this point, I'm ready to file a chargeback. I am now hesitant on spending my money at SHEIN if I have to play this cat and mouse game. It's ridiculous that SpeedX has no customer service team or number to contact. You can only reach out via their chatbot and "they" respond hours later with irrelevant help.

Worst company ever! Worst company ever!! I ordered a package through shein and speed x never delivered my package. I reached out to the cfo on LinkedIn but that still didn’t help! Shein refused to give me a refund!! I hope the delivery company gets shut down. It a complete scam!! I won’t order from shein no longer. Avoid at all cost. Note I ordered my shein package on April the 10th, and it’s April 24.2024 and I still haven’t received my package. Your better off disputing with your bank!!!

Absolutely worse shipping company This is the absolute worse shipping company, at this point they should be closed down because the delivery service is absolutely horrible and the customer service is even worse. Please tell me why these people delivered my item to a completely different address and uploaded the photo with an entirely different lobby but uploaded it with my apartment building and delivered someone whose item belonged to another borough to my address. I've sent video footage and photos to proof to customer service what happened and no one can comprehend what I'm saying or even trying to proof. They have delivered 3 of my packages and I've never received any - true definition of Incompetent

SpeedX appears to be a scam SpeedX appears to be a scam. You cannot contact anyone and I'm sure that is by design. They have been "unable" to deliver a package for three weeks. They do not respond to inquiries. As others have mentioned, if you are trying to purchase from a company who uses them, CANCEL your order and shop elsewhere.