ozan çiçektakan
GBI can not reach my customer support… I can not reach my customer support Tara mazzella since last year we work together, but she suddenly stopped helping my problem I told her many times give me a call when you get a chance I have all e mail but she didn’t, since last month Im trying to get my credit back they don’t know what’s going on, I have all invoices and documents. The sent me missing items couple times and I see double charges many times , hopefully someone see this comment and reach me out as soon as possible
Andy Coleman
GBGia has been awesome! Gia has been my savior with using this company. She is extremely responsive and helpful. Without her, I probably would not have continued using this company because the other customer service emails have been non-responsive. I do hope in the future they can update some of their inner systems. It seems very inefficient in this day and age for service teams to have to email you invoices, tracking numbers etc. This should all be embedded into the experience and automatically be able to access through the portal. The shipping is also a bit all over the place. They tag the shipping cost on and then bill you. You cannot see the shipping cost when you check out. The shipping prices are a bit outrageous. Plan to have an additional 1/3 of your bill tagged on for shipping. Overall, the candy is great and Gia has been wonderful.
CJ
GBKudos to Laura! Laura DiFiglia was a huge help. I was running a special and she helped fix a shipping issue to get me my products in time for an event I was running. Much appreciated!3.
Consumer
GBWonderful first experience! All the people that I worked with since My company started with Nassau Candy Have been amazing! They’ve all been friendly and informative and willing to help. I was nervous about our order arriving in time for a big event and they went the extra mile to make sure everything went as it should. I couldn’t be happier! Thank you, Ivette and Gia!
John Barr
GBgreat selection great selection! web site easy to navigate