Yunior is the best store boss I have… Yunior is the best store boss I have ever met. He cares about customers' experience and feedback before and after buying. He followed up and resolved any issues or concerns that customers have. I have an excellent buying experience here. If you want to get best fit massage chair, here is your best choice!!!

Defective chair but great customer service Pros: Yunior was very helpful in replacing my broken massage chair with a working one. Great communication and lightning-fast text messages! Cons: They sent me a broken massage chair. They also delivered the chair to my driveway instead of directly to my door. You have to climb eight steps to get to my door, and the chair is a 300-pound package, so we had to pay hundreds of dollars to a separate company to move the chair a few hours later. Lucky it didn't rain! If I had known, I would have ordered the chair from Home Depot. It was a couple hundred dollars more expensive but the chair they delivered would probably not have been broken.

I was in contact with Sophie B I was in contact with Sophie B. Almost everyday for almost two to two and a half weeks and she answered all of my questions and never became a sales person and tried to sell me anything. She just gave me information on various chairs and companies and was very helpful. Sophie was very nice and informative and never put any pressure on me to buy a chair.

Yunior and team are amazing Yunior and team are amazing. I researched chairs and knew what features I was looking forward. After call and visiting multiple other stores, I contacted Massage Chair Heaven and received unbiased advice and the best price online or in person. The chair was delivered promptly and without any issues, my wife and I have been enjoying nightly massages. I definitely recommend Massage Chair Heaven to anyone looking for the best service, price and quality available.

Excellent customer service! I had an outstanding customer experience with this store. I was searching online for an Osaki Pro Maestro LE and connected with Sophie over chat. This was on Christmas and a Sunday. I was surprised how quickly Yunior got back to me and offered a very competitive price. I placed the order the same day and Yunior kept me posted through shipping and delivery. I live in California. The chair was delivered on schedule. I am now enjoying the chair!