Chris Connors
GBBeautiful custom oak table tops I ordered custom table tops for my restaurant. They're beautiful and were packaged well for a safe delivery. I ordered some more because I'm really happy with them. My only complaint is that they advertise a two week lead time and both orders have taken four weeks.
customer
GBThe ordering process was very smooth … The ordering process was very smooth and the representatives were responsive and helpful. The delivery window was very large (11am-4pm) and the delivery driver refused to bring the 50 stools down to my establishment- all they would do was load them off the truck. I was by myself and had to carry all of them down several flights of stairs. I paid several hundred dollars to have them delivered, so this was disappointing.
BrewBrewBrew
GBAwesome furniture As a brewery owner, I recently kitted out my bar with chairs from Superior. Their selection is top-notch, and prices were decent. Had a bit of a mix-up with delivery dates, but customer service sorted it out pretty fast, even if it took a couple of calls. The chairs look stellar in our space, really matching our vibe we've got. Definitely recommend, just double-check on those delivery times!
customer
GBWe received our tables and chairs 4… We received our tables and chairs 4 days late, after one of our pallets was lost at the San Leandro Shipping Terminal. When our delivery finally did arrive, one of our chairs was significantly damaged, and we had to order a new one. I think much of this was under management by the shipping company Ward TLC, but I think Superior could take more ownership of their products as they are en route to the customer. I had countless people over a four day span tell me they would call/email me back, but no one ever did until the very end of the process. Just poor follow up and project management. The chairs do look great outside our restaurant, but the service was poor, and it took more effort and follow through on our end to actually receive the chairs. If we hadn't been so pushy, who knows what might have happened.
Lara Hardcastle
GBAwesome service and great products! We ordered outdoor furniture for 5 of our restaurant locations from Superior. We have been very happy with everything. Working with Jane and Selma was wonderful! They were extremely knowledgeable and took great care of us going above and beyond on every order!