Taste Bud
GBWe purchased these for our restaurant I decided to change my review after failing to get the support needed for two defective pieces. Suddenly no one calls back. No one follows through. And no one takes responsibility to fix the issue. After several weeks of calling, we will be one table short for opening day with no resolution in sight. Very disappointed. ------- We purchased these for our restaurant: Taste Community Restaurant. They worked great and went together easily. The customer service team was absolutely fantastic and helped us get exactly what we needed. My only complaint was the delivery driver didn't call ahead as promised. Our construction team had to stop working to unload the truck (not an easy task for these--you need lots of manpower--they are heavy).
customer
GBWe received our tables and chairs 4… We received our tables and chairs 4 days late, after one of our pallets was lost at the San Leandro Shipping Terminal. When our delivery finally did arrive, one of our chairs was significantly damaged, and we had to order a new one. I think much of this was under management by the shipping company Ward TLC, but I think Superior could take more ownership of their products as they are en route to the customer. I had countless people over a four day span tell me they would call/email me back, but no one ever did until the very end of the process. Just poor follow up and project management. The chairs do look great outside our restaurant, but the service was poor, and it took more effort and follow through on our end to actually receive the chairs. If we hadn't been so pushy, who knows what might have happened.
Nicole Padgett
GBJane at Superior Seating went above and… Jane at Superior Seating went above and beyond to make our renovation go as smooth as possible. They delivered over 230 pieces of high-quality product in under 4 weeks. Chairs and barstools look amazing. Highly recommend Supierior Seating!
Jeffrey Mrazik
GBI placed 2 major orders with Superior… I placed 2 major orders with Superior this year. Received both, as ordered. Everything showed up on time, as promised. Flawlessly packaged. Not a scratch or imperfection in both orders. Quality of furniture is excellent. Would definitely use this company again.
Nya Gill
GBGreat staff and quality of product! Working with Superior Seating was a pleasure. Their sales reps are very responsive and easy to work with. Their booths are highly customizable, very well made and well priced. Thank you especially to Jane Petrillo and Veronica S. Everything turned out even better looking than expected! I highly recommend this company, and I look forward to using them in future projects.