There were some issues at first but they fixed them There were some issues at first, but they tried really hard to make things right. Daniel is really committed to fixing mistakes and he texted me and reminded me to set up a way to send payment. I haven't had that good of follow up with any company since I can remember. Much appreciated.

The whole process was easy and quick The whole process was easy and quick! I got almost $40 more than i anticipated. The team is really honest and supportive!

Less $$ for device than promised The original offer for my Samsung S10 5G was $110 in good condition. They updated it to "broken" condition several days (not the 24 hours as they claim) after it was delivered and lowered the price to $74, claiming the battery tested bad. This device was purchased new a few months ago and only used for 1 month while overseas. I do believe they are claiming a lot of devices are in worse condition than what individuals describe them as just to pay them less. They did offer to send my device back to me, but i took the lesser offer just to get it over with. I will never be using them again, and advise anyone against using them.

revision of a previous review originally i wrote a review that wasn't the best..i was having a hard time getting in contact with customer service..i didn't have the phone i sent them or any payment for it..i have since been contacted from someone that was very nice and apologetic for the non- communication..they addressed my issue and gave me a couple choices and in the end everything has been worked out. i don't feel they purposely ignored me..it was probably just a mistake and mistakes happen. thanks again for all the help click n cell.