Hyewon Lim
GBJapanese madai and UNI Japanese madai was good, uni was good until I found a piece of hair inside it..... and a piece of fish bone... hope this is not the usual.
Valued Customer
GBVery Happy With Purchase Food arrived and everything was as expected. Very happy with my purchase.
Brenda Perry
GBI have not received my order and just… I never received my order at all but customer support was very responsive.
Mike Chung
GBShipping and handling issues Item arrived with it shifted to one side and leaked inside the container. Sent the email to file a complaint but received no response
C Liu
GBMissing items again It’s my 3rd or 4th time purchasing and while I enjoy the quality and price point, the level of communication prior to shipping is spotty. Most of my purchases have arrived missing items. This time the item was the uni which is why I decided to purchase. I had to chase the company after an order was delivered without it only be told that the uni order was refunded. If there isn’t stock, communication should be BEFORE the order is delivered especially since an order is place 2-3 days in advance of delivery. I understand it’s a small business but hope you guys can improve operations and stock management.