Will never order from them again! Will never order from them again! A double ended spray was ordered from Busy Bees florist Tonbridge for a family funeral. The floral tribute delivered was a single ended spray of flowers with the stems pushed into a chunk of oasis. This was just covered with cellophane. This was distressing for the family and not what we had ordered. I sent a photos of the said spray, together with their onsite double ended spray, asking what could have happened e.g had the spray been dropped and damaged? Having spent nearly 10 days trying to get any explanation, being told each time they were looking in to it, I have been finally informed "the manager and florist have looked at the photo and cannot see any problem" I should have been more careful in my choice of florist!

Would be zero stars if I could Would be zero stars if I could. Please DO NOT USE this company. Lied about the next day delivery, when the flowers arrived the were a budget bunch and the packaging and flowers were damaged. The response I got from Margaret was the next day service was on a ticking time clock despite my receipt and the actual flowers saying delivery next day. No refund or anything just silence since money taken. Scammers!!! Be aware!!!!

Ordered a bouquet for my Wife's… Ordered a bouquet for my Wife's Birthday from our sons based on the Next Day delivery service offered and promoted by Busy Bees. To my surprise I received a mail (no call) at 16.38 on the day of delivery to be advised that due to shortages the flowers could not be delivered until the following day - a day late for the Birthday. Too late to source an alternative and have refused a credit, a lame apology received also. Really disappointed with customer service and will not use again.

Scam website Scam website. Paid for flowers that have never turned up and impossible to contact as the telephone number is always off. This is connected to many other scam operations such as Ellie powers flowers and Amelia’s florists whos phones are always off too. Emails sent with no reply. Useless.

Absolute rubbish I have given the business since the 28th March to respond to my complaint and have yet to receive a satisfactory response. I have dead headed better flowers in my garden than were included in the floral tribute I ordered from them for a funeral. The white roses were brown as were some of the chrysanthemums, some of them were so bad I had to pull them out, petals were dropping out at the crematorium. The flowers should have been in the bin, not in an arrangement it was embarrassing.