DJ Sanders
GBVery basic plans with missing details… Very basic plans with many details missing roof design, structural members info. No materials list. Dont pay $1000 on their plans and expect you will get any permit approvals, let alone a builder to accept the plans as a useable construction doc.
Alx
GHExcellent customer service Excellent customer service. I can’t stop going through your page even after buying the plan that took my breath away, you are the best.
customerJay Thomas
GBSmooth Sailing... Smooth Sailing.!! Working with Mrs Rainey / Family Home Plans.. she was Professional and on Point..my House Plan purchase was quick and easy including receiving Email confirmation Receipt of Purchase... Again....Smooth Sailing.!! "Jay Thomas / Montgomery Alabama "
Deep South customer
GBGreat plan source Lots of great plans to choose from! No limit to the length of your notes on each plan. Also easy to compare plans side by side, I spent many pleasant hours over several weeks looking at all the possibilities. I found it difficult to print out screenshots to compare and play with changes. This process could be improved. Had a hiccup in ordering with an option that flipped over but customer service was very pleasant and took care of it immediately. There are also frequent discount possibilities. Overall a great experience.
Julie Cutshaw
GBExcellent representative, helping two rookies order some house plans We spoke to a representative and her name was Rhonda, and was very good at helping us with questions and picking out the right plan. And we also had to call back right away because of something that could’ve possibly went wrong and she said no the transaction did go through. Rhonda is an excellent representative for your company. Thank you.