The lady who work with my original order, walked me through the entire process. It went flawlessly. The staff that work with me was fantastic. They took care of me from the beginning of the process and still waiting on my revisions today. And I keep getting updates. Thank you for being such a precise company.

Good, clear, & timely communication Good, clear, and timely communication from sales staff. Honored sale dates even though getting answers to specific questions took longer than expected. Worked well with design company on modification to base plans.

Stacey was incredibly helpful with this… Stacey was incredibly helpful with this purchase, as she has been in the past. Very friendly, great customer service, and excellent product knowledge. I will definitely continue purchasing through her!

Very quick response from Stacey Very quick response from Stacey. We had our plans the same day!!! Just what we needed.

Call your county and ask about their experience with plans purchased online first So.. this ended up being a total waste of money. It’s marketed as a good buy where edits can be made to make the plans compliant with local codes, but those updates were going to cost thousands of dollars and our county required so very many changes to the plans. Whats tricky with this scenario is that there’s no way to get an estimate on how many changes will be needed until the full set of plans is purchased. I wish the site had a better and more realistic presentation for how buy the plans AND get them approved for permitting. They weren’t transparent about how difficult and expensive this would be. I have built several homes so I’m not new to the process of design, engineering, modifications, and permits— I felt this site (and probably most online plan sites) was deceptive in not being clear about how difficult it is to actually use the plans.