Love my new hardware… I received my hardware in a timely manner. They are beautiful! The look great on my cabinets. The screws that came with them are low quality. One broke off in a handle. Customer Service was excellent in replacing. I bought 2 more for an additional item! ❤️

The knobs were just what I expected The knobs were just what I expected. Liked them a lot. However, they were late in the actual delivery and even much later in sending the on-line "up-to-date" notifications of delays and date of when to expect delivery. Then, got a final "delivered" confirmation weeks after I received the knobs. Tracking system needs an updating!

Correct number but wrong extension Added a matching cabinet but wanted to match the knobs with the existing knob om the other furniture. Despite detail search at local box stores could not find exact match. Search on internet appeared successful when I found MyKnobs.com. Order process was easy and delivery was pretty quick. Only process is a miismatch of the inner circle on the knob. Thankfully the order was a bag of 4 although i really only needed 2 so i was able to use the 4 knobs on a different piece so those 4 "matched" and the "new cabinet" is looking good with the "old" knobs. Just have to live with "things change".

Poor Customer Service Experience This company stinks. I ordered a knob set and when they arrived I realized it was the wrong lock mechanism and returned it for a refund. I barely took it out of the packaging, repackaged it they exact way they shipped it to me, then they denied my return saying I damaged it. They sent me photos of extremely small marks to the brass which could have been caused by anything (shipping, improper handling at the warehouse, etc.) but put the blame on me. I wanted to exchange for another model and they refused, didn't even offer to speak with me about it, and shipped me back the item with no refund. The quality of their items is great but they have horrible customer service and will blame YOU if something like this happens. I'm working on a larger remodel and planned to order from them but they have lost by business. Good day.

Luxury cabinet pulls Received within a couple weeks. Quality is amazing. The handles are very heavy and the brushes brass looks very nice. We haven’t installed them yet but expect they will add and elegant clean look. I called Customer service once before placing the order in which the service rep was very polite, answered each question I had and never rushed me to get off the call.